Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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I would never recommend Figo to anyone!!
Figo's customer support seems great up front. In the beginning they are really nice on the phone, telling your everything that you want to hear. Unfortunately, it all goes down hill from there. My dog had surgery on her knee and I filed a claim with the company. The claim was denied and I have been trying to get in contact with them ever since. They no longer answer my emails nor do they call me back, even after they say they will. You can imagine how frustrating this is when all you are asking for, is for them to show you the verbiage in the policy that explains why they denied the claim. I would absolutely steer clear of waisting your money on this company when insuring your pet. When it comes down to it they just take your money and don't really care about you or your pet!!
Insurer: Figo
By: Nicole
They try to claim you had a pre-existing condition when you did not in order to deny the claim
Terrible. Do not be fooled by their claim to pay 90%. I would guess they are in financial trouble because of the past claims they have paid in the past. Buyer beware. Do not waste your money-- do not have the any piece of mind in knowing you are paying these premiums because the claims will be denied.. There are so many out there so much better.......
Insurer: Trupanion
By: Mo
Trupanion is a nightmare to work with
We've been with Trupanion for many years and it's been incredibly stressful. When we joined, our dog had a few issues like Addison's Disease and had indigestion/gastritis one time. They use absolutely anything they can from previous years to avoid paying. They link any and every new issues they can to "pre-existing" issues, and will not pay or budge on it, even when your vet disagrees the issues are related. They also apply a deductible for every single small new issue that comes up (even if they are related to one incident/illness), and require you to pay a deductible for each one of them (and if the vet uses slightly different language to describe symptoms, then they will also call that a new issue). It's a complete scam, and our vet has stopped recommending them because they are so difficult to work with. We deeply regret ever signing on with them, but are stuck with them now. We receive maybe 0-25% paid on each claim. DO NOT go with Trupanion, especially if your dog has ever had ANY issue prior.
Insurer: Trupanion
By: Dianne
I recommend Nationwide Pet Insurance for every Pet! I will always have pet insurance for my fur baby!
I am very very happy with my pet insurance from Nationwide. I have recommended it on several French Bulldog and Pet Rescue Forums/Facebook pages. Not only does Nationwide pay back everything according to the Policy I have, it has also supported me while I am Living abroad in Germany. That take and Honor every bill from my Vet here in Germany! That is so great! I am more than happy with the Service and support they provide. The leadtime for receiving and processing Claims is very efficient! Thank you Nationwide for taking care of my Miss Sophie. :-)
Insurer: Nationwide
By: Susan
Claim processing through VitusVet app is quick and easy to use.
Claim processing turn around time quick and easy to process through VitusVet app.
Insurer: Nationwide
By: Sheri
I’m pleased with the coverage
I’ve had Nationwide Pet Insurance for our pets for 3 years. I’m pleased with the policy that pays for wellness and sick visits. I wish the policy rate didn’t go up every year. However, it’s worth it to know that I can get whatever treatment they might need; and be reimbursed 90% of the costs.
Insurer: Nationwide
By: Michele
So pleased!
I have been very pleased with Nationwide Pet Insurance. It is easy to submit claims. The turnaround time on payment is excellent.
Insurer: Nationwide
By: Sharyn
Pet insurance is excellent, reimbursement through Chase is horrible
Claims are processed quickly and fairly. Everything is wonderful until its time to get reimbursed. The Chase system is horrible and almost makes me think its intentionally so. So I have signed up for direct deposit. In every other thing in my life whether its automatic deposit or automatic debit, thats all it takes and then its automatic, just like the name says. For Chase they send you an email where you have to "approve" every direct deposit individually. And if you dont respond in 10 days then the automatic deposit for that claim is cancelled. Supposedly they send you a check in the mail but I have never received one. And when I do respond to the email to approve each deposit it takes numerous steps, including answering the security questions each time and selecting the bank account to deposit the money into even though I have only submitted one back account. And when I called to see how to get the checks when I missed the 10 day deadline the representative was basically rude.
Insurer: Nationwide
By: Chris
Great experience
Extremely fast turn around with claims processing. Thank you!
Insurer: Nationwide
By: Tina