Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


June 20, 2020

Quick and efficient

Quick and efficient claim process.

Insurer: Pets Best

By: Kevin

Useful
June 20, 2020

Definitely Worth It

My cat is about two years old and got horribly ill, so we took him into the emergency vet. They had to keep him for a few nights and he had two emergency surgeries on his intestines. They had to remove his cecum and resect part of his bowel to send to a lab since they couldn't figure out what was going on. SO glad we had Healthy Paws. They ended up reimbursing us 80 percent of the total vet bill after the $250 deductible. Saved us thousands of dollars. The claim took a while to process, but that was to be expected because the bill was five pages long. The patience was worth it. We submitted records for his physicals right when we signed up for his insurance. I think that's a VERY important thing to do and why there was no dispute on our claim since they will not cover pre-existing conditions. Customer service was great. We emailed them to check on the status of our claim and they replied within a day or two. They also asked how our cat was doing after the claim was processed. I cannot begin to express how grateful we are to have picked Healthy Paws. We are recommending them to everyone we know.

Insurer: Healthy Paws

By: Jessica

Useful
June 20, 2020

I am satisfied and glad I have nationwide pet insurance.

The customer service is great. The instruction and terms are clear and easily exaplined. The refund process improved over the year and is much faster.

Insurer: Nationwide

By: Joshua

Useful
June 20, 2020

Efficient and quick

The claims process is quick and easy. The staff is helpful. Embrace covers many things. I always recommend Embrace to my fellow pet parents.

Insurer: Embrace

By: Nicole

Useful
June 20, 2020

Best pet insurance

We have had pet insurance through several companies over the years. Pets Plus Us has been the very best. Comprehensive coverage and very easy processing as well as timely payment. We have made routine claims as well as two emergency claims one of which was a very significant amount for an emergency endoscopy. Each time processing simple and payment fast. Customer service wonderful.

Insurer: Pets Plus Us

By: Chris

Useful
June 20, 2020

Customer Service

My puppy is now 8 months old. She is the first dog I ever had and was very skeptical about getting pet insurance. My investment has already paid off. The customer service, care, ease of claims and the quickness of payment is really something I never expected. This has been a really great experience.

Insurer: Nationwide

By: sally

Useful
June 20, 2020

Very prompt in responding to all my claims.

I've never had any issues filing claims and receiving reimbursement for said claims.

Insurer: Nationwide

By: Patricia

Useful
June 20, 2020

Best decision we made

We were uncertain if getting pet insurance would be worthwhile, and also which insurance to go with. After having Healthy Paws for 3 years, we couldn’t be happier with our decision. The company is very fast at processing claims and the money has always been in our bank within a week of submitting the claim. The customer service has always been great and they seem to care about my dog. I feel confident knowing that my pup can receive the appropriate medical care when necessary, without money being the determining factor on whether or not he can receive the care he needs. Pet insurance is one of those things you hope you never need to use, but sure are glad you have it when you do! Thank you Healthy Paws.

Insurer: Healthy Paws

By: Hannah

Useful
June 20, 2020

Healthy Paws is an AWESOME pet insurer and I HIGHLY recommend them!

This insurance company has been really easy to work with and the claims process is fast!

Insurer: Healthy Paws

By: TAMMY

Useful
June 20, 2020

Great coverage

love this coverage, the claim process is so easy.

Insurer: Nationwide

By: Barbara

Useful

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