Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Thank You
Thank you for your quick turnaround to our claim. Arizona is doing very well and is back to her daily walks.
Insurer: Nationwide
By: DEE
Absolutely amazing service
We couldn’t be happier with Nationwide insurance coverage. Our pup had to go to the emergency vet (unexpectedly) and once I submitted the claim, it was processed within a week and we were refunded the highest amount based on our plan within 3 weeks. Customer service was extremely helpful when I was having a log-in issue and followed up to make sure I was all set. We are so happy Nationwide was recommended to us, and would definitely recommend to other pet owners!
Insurer: Nationwide
By: Rosalba
Very pleased
Excellent service. Super-easy to file claims, and payment is reimbursed in less than a week, typically. Very glad I went with your company!
Insurer: Nationwide
By: Susan
We are not getting any value from this policy - every claim is rejected at approx 90%. Very disappointing.
This is an insurance policy that calls a puppy's "throw-up" a preexisting condition. Seriously. Then the neutering costs $570, and we received $118 back. It's abysmal. Today I took time from work to call to review this and try to make sense of an insurance policy that doesn't seem to cover anything , and I'm told that because it's in my daughter's name they can't talk to me about it. Why not, are we talking about the puppy's privacy? No, she says, it's protecting the privacy of my daughter and her financial information. Hello. That is my credit card, and those expenses go to me, hence the call in the first place. So I think we're all clear regarding financial privacy. This is a very disappointing customer experience, I've received no financial relief, no information, no follow up, and no helpful attitude.
Insurer: Trupanion
By: Ann
Gives insurance a "good" name
Prompt,straightforward handling of filed claim
Insurer: Nationwide
By: Andrey
Amazing service
I cannot say enough positive words about Trupanion. Easy to submit claims and prompt payment. They have been there for my family through good times and bad. They are just wonderful.
Insurer: Trupanion
By: Karen
Excelllent customer service
Timely response to claims - superb!
Insurer: Nationwide
By: Paul
Great experience and fast service
Customer service and claims has always been really fast. Coverage is also great and monthly bill is fair price. No complaints.
Insurer: ASPCA
By: Alvin
Great service at a fair price
We are pleased with service and coverage provided. The claims are handled predictably and fairly.
Insurer: Nationwide
By: Brian
Claims are handled timely
I am thrilled with the ease of submission of a claim and we have received our checks within a week! Also, since we have the insurance a visit to the emergency vet is less daunting. I recommend to all my friends with pets!
Insurer: Nationwide
By: Lynann