Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


June 30, 2020

We are extremely happy with Healthy Paws

We have two French bulldogs and we have used Healthy Paws many times over the last couple years. Most recently our one French bulldog had emergency surgery to repair a ruptured disc in her back. It was an extremely expensive surgery healthy paws covered everything they said they would and we received a check within one week. We had a similar incident with our other French bulldog she needed an expensive cardiac procedure healthy paws again covered it within one week. These two procedures would have been an extreme burden on our family without the help of Healthy Paws.

Insurer: Healthy Paws

By: Mary

Useful
June 30, 2020

I LOVE NATIONWIDE!

There is no way I could take care of Frankie if it wasn't for Nationwide Insurance. Frankie suffers from allergies and his skin was getting worse. I really believed he was allergic to grass since he loves being outside. But when the vet suggested we do allergy tests on him I almost chocked. Allergy testing on a dog? COME ON! This is getting ridiculous. But he was getting worse and I thought, why not? If Nationwide covers this, I would only have to pay 10%. So I took a chance and they covered it! And I was so happy I did. Frankie is NOT allergic to grass. He is allergic to chicken which he gets ALL THE TIME in his food and cookies. And grain! which I give him rice every day. But there are also mites (three kind) and - are you ready for this? - CORN POLLEN! Corn Pollen! How in the world can you get allergic to corn pollen? But he is. Got to make sure I don't take him anywhere near the corn belt. And there are other things, but these are the worse. So Nationwide I thank you because there was no way I could have afforded paying full price (especially now with Covid) for this test. And also you guys paying 90% for heartworm and flea and tic medications really help. I love Nationwide.

Insurer: Nationwide

By: Mary

Useful
June 30, 2020

Easy claims

Very Easy and quick to file a claim.

Insurer: Nationwide

By: Socorro

Useful
June 30, 2020

Great service

I’m glad I invested in health insurance nationwide was the best option financially and I don’t have to sacrifice the well being of my puppy. Filing claims are so easy and convenient thank you nationwide for your great service

Insurer: Nationwide

By: Taina

Useful
June 30, 2020

You guys process claims SO fast! Thank you -thank you-thank you!

Great coverage!

Insurer: Nationwide

By: Sarah

Useful
June 30, 2020

You sent an email saying you were glad you could help with the cost of my visit but havent helped with anything yet.

I entered 2 claims five minutes apart and the only one you have processed is the one you applied to my deductible. Why is the other taking so long? Because you have to pay out? I would like a phone call or email explaining the holdup or I will explore other options for my pet's insurance. Clearly you arent busy if the one was processed as quick as it was. Seems you are waiting to reimburse my for my claim....not cool during a pandemic when money is tight and work is scarce. Your call....your communication moving forward will determine whether I continue to do business. With you or stop recommending you to my neighbors and look elsewhere.

Insurer: Nationwide

By: Travis

Useful
June 30, 2020

Embrace is responsive and timely.

Embrace resolved my claim in a little over 2 weeks. They were responsive and timely to my claim.

Insurer: Embrace

By: Jane

Useful
June 30, 2020

Nationwide Pet Insurance: Simply Awesome!

I am 100% satisfied with My Nationwide Pet Insurance. Never had any problem with my claims which are always process in a timely manner. If I have any questions I can always count on their Customer Service. Simple awesome!!

Insurer: Nationwide

By: Lillian

Useful
June 30, 2020

Great Intro!

We've only had Pet Insurance for a few months for our puppy, but I've been really impressed by your level of service and the ease of submitting claims on your website and app. Thank you!

Insurer: Nationwide

By: Mike

Useful
June 30, 2020

Wonderful experience

We have very good experience with Nationwide pet insurance. The claim is easy and payment is timely. Would recommend to anyone who loves your pets and doesn’t want to delay treatments due to financial concerns.

Insurer: Nationwide

By: Kelly

Useful

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