Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


July 06, 2020

Easy and efficient

I've been delighted with Nationwide Pet Insurance so far. It has covered our pup for well- and sick visits. The claims process is easy, clear, efficient, and I receive my reimbursement quickly. Thank you!

Insurer: Nationwide

By: Marjie

Useful
July 06, 2020

Great experience - fast claims processing.

Great experience. I've owned pet insurance before, but never had to make a claim. Our claim was processed within a week, and that was welcome news, after an almost $1,000 bill.

Insurer: Nationwide

By: Lauren

Useful
July 06, 2020

Give yourself some peace of mind and protect your fur baby with coverage through Healthy Paws Pet Insurance.

Fast claims processing. Employees are very nice and helpful. When I get my next fur baby, I will use Healthy Paws again.

Insurer: Healthy Paws

By: Kristi

Useful
July 06, 2020

Great service and fair pricing!

They cover almost everything for my boxer! Customer service is amazing and everyone is easy to deal with. I love this insurance plan!

Insurer: ASPCA

By: Marianne

Useful
July 06, 2020

Claims are difficult until they have medical records and it's lunacy to need 1 year of medical records on a 6 mo old dog

I submitted a large claim for a hospitalization in May and the claim has still not been paid. I was told they needed a GAP letter to explain why I don't have a year's worth of medical records on a 6 month old puppy. DUH his birthdate is 12/1/19. I emailed the note twice only to be told they did not receive it. It has been extremely difficult to get the medical records they need. Finally asked to speak to a supervisor and hoping to get this resolved. If you are using the app to submit a claim don't bother. There is an option to request medical records but NO request will be made. This cost me a month of wasted time. Just know they will process no claims without a complete medical records profile of two years for an older dog and 1 year for less than 12 mon old. They do not offer help with getting records and records must be totally complete including all vet notes and labs, tests, etc.

Insurer: Nationwide

By: Brenda

Useful
July 06, 2020

Excellent service and quick turn around on claims

Excellent customer service and now the turn around time on claims is super fast. Direct deposit is a great feature for receiving funds fast.

Insurer: Nationwide

By: Amy

Useful
July 06, 2020

Easy to use policy with hassle-free reimbursements.

Great coverage. Friendly customer service. No complaints so far.

Insurer: Nationwide

By: Aviva

Useful
July 06, 2020

The best desicion for my loved pet

I purchase this insurance for my dog a few years back. With all that is happening with the COVID-19, I considered cancelling but I am extremely thankful I did not. My pet woke up limping, I took her to the vet and she said sometimes it happens. But with further testing, she needed a knee surgery. Healthy paws not only did what they said they would, they made the process VERY easy. THEY REALLY CARE. No hassle and no fighting for reimbursements. It took them under 10 days to approve and reimburse for surgery. This is by far the best decision I made for my loved pet.

Insurer: Healthy Paws

By: Wanda

Useful
July 06, 2020

Glad to have this pet insurance

I’m so glad that I purchased Nationwide Pet Insurance. It has helped us take care of our beloved pup when we may have been unable to without it due the cost of a visit. The 90% reimbursement definitely helps. Customer service is great. They were very patient and explained everything to me for the questions I had. Filing a claim Is so easy now with online claims.

Insurer: Nationwide

By: Tim

Useful
July 06, 2020

Amazing customer service and claim processing!!!

Easy claim process, great website to manage follow up and payment. Thank you and stay safe!!!

Insurer: Nationwide

By: Jean

Useful

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