Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


July 08, 2020

Really great customer service, a bit slow to reimburse sick visits but fast on wellness

Submitting a claim is really easy, but it takes up to two days to show on the dashboard which can be a bit confusing. The wellness claims have paid within a few days, which is nice. I had an issue with a sick visit as it requested medical records when I had already send them - this delayed the process a few weeks and I had to call several times to follow up. I wasnt able to track in on the dashboard because it just stayed in the status of "medical records needed". When needing to call, the customer service has been excellent and really helpful. Also I appreciate the entire invoice is reimbursed, whether or not you had to pay the entire invoice a the visit.

Insurer: Nationwide

By: Becky

Useful
July 08, 2020

This has unexpectedly been the best decision one could make.

Our Bella has had multiple urinary tract issues this year. The insurance has been a life saver literally for her.

Insurer: Nationwide

By: David

Useful
July 08, 2020

Excellent Coverage

This insurance is amazing. The full coverage we have for our dog is such a relief. Claims are easy to file and are completed timely.

Insurer: Nationwide

By: Augustine

Useful
July 08, 2020

Very easy to work with

I would like to say that Nationwide is a very easy insurance company to work with and submitting claims is very easy.

Insurer: Nationwide

By: Laurie

Useful
July 08, 2020

Love

We love nationwide pet insurance. My claims are processed quickly and paid out in a timely manner. I don’t stress about taking my babies to the vet anymore because of money.

Insurer: Nationwide

By: Sarah

Useful
July 08, 2020

Healthy Paws was the best decision for our pets we have ever made... they will have the absolute best care no matter the cost!

I truly believe that getting Healthy Paws Pet Insurance was one of the wisest decisions that we as a family have ever made. You hope to never use it... but if you need to... you know that it is there and that your pet no matter what the cost is is going to be taken care of. Knowing that allows us to sleep a whole lot better at night. Healthy Paws has been so incredibly kind to us and oh so caring. They even check up to see how your pet is doing. I am speaking from the heart... you will never regret getting this care for your pets. We all know that money runs tight many times in our lives... having this insurance will make sure there is always funds to have things taken care of. During the Pandemic our little doggie took ill and our funds were cut terribly with loss of work... if we didn't have the insurance I don't know what we would have done. We were covered for thousands and she is doing much better now. When we adopted our two little girls from the Shelter I said there was no way we were bringing them home till we had insurance and like I said... it is the best thing we ever did. Our pets deserve the absolute best in life and Healthy Paws allows us to give it to them! Getting it is like a BIG WARM HUG... you know that everyone is safe!!!!

Insurer: Healthy Paws

By: Andrea

Useful
July 08, 2020

Nationwide is awesome!

Every time we've submitted a claim Nationwide has been quick and concise in both letting us know they received the claim, are working on the claim, and paid the claim in a very short time!

Insurer: Nationwide

By: John

Useful
July 08, 2020

Healthy Paws is a wonderful organization

Filing a claim with Healthy Paws is easy. They cover what they say they're going to cover and get the money into your account quickly. Not only that, they communicate with you to ask how your pet is doing!

Insurer: Healthy Paws

By: Joseph

Useful
July 08, 2020

Exceptional Service

It’s been a blessing having Nationwide for Caesar’s care. Excellent service and short claims turnaround.

Insurer: Nationwide

By: Wade

Useful
July 08, 2020

Couldn't do without you

My dog Hunter thinks he can catch squirrels and rabbits. He thinks wrong. He recently tore a ligament in his hind right leg while trying which required surgery to the tune $3000.00. Without Healthy Paws Insurance, I don't think I would have been able to afford such surgery. I have had Healthy Paws since he was a puppy knowing as he got older things would happen and wanted to protect him and me against large costs associated with vet bills. Healthy Paws makes it was easy. I just needed to submit the claims on their website and within a week I had my reimbursement check. If you do not have pet insurance, you need to. Thank you Healthy Paws

Insurer: Healthy Paws

By: Marci

Useful

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