Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


Verified July 15, 2020

Easy, fast, and no hassle claims

Trupanion has covered everything as expected and responded quickly and easily to claims. I’ve been very happy since switching to them.

Insurer: Trupanion

By: Katie

Useful
July 15, 2020

Processing Claims - During COVID19 the process remains smooth as expected. Thank you for your efforts.

Processing Claims - During COVID19 the process remains smooth as expected. Thank you for your efforts. No contact/phone calls or traces needed.

Insurer: Nationwide

By: Leslie

Useful
July 15, 2020

Very Helpful

Nationwide really came through last year when my dog got cancer and she had to have emergency major surgery. They paid for almost everything and it was over $3,000 when all was said and done.

Insurer: Nationwide

By: Mary

Useful
July 15, 2020

Easy and surprising

This is the second dog we've owned and decided not to get pet insurance with our first fur ball. He suffered with seizures for most of his life so insurance would have been beneficial. When we got our bernedoodle puppy 10 months ago, we decided it was the right decision. Our dood contracted eColi, we have no idea how, but Nationwide covered all our expenses related to treatment, medical and multiple lab tests. The insurance has paid for itself and then some! We won't go with out it ever again! Thank you!

Insurer: Nationwide

By: Sharon

Useful
July 15, 2020

Easy to use the app from your phone

I like the easy to send your claims from your cell phone using the app

Insurer: Nationwide

By: Maira

Useful
July 15, 2020

Very easy claim process, no hassle, and fast payments.

Very easy claim process, no hassle, and fast payments.

Insurer: Nationwide

By: Christie

Useful
July 15, 2020

Excellent customer service.

I was skeptical of pet insurance but have been pleasantly surprised by the quality of Healthy Paws' customer service and ease in filing claims for my border collie. The customer service representatives whom I've contacted by phone have answered my questions clearly and patiently and with good cheer, and I've appreciated the follow-up emails asking how my dog was doing post operation. Filing a claim once you log in takes a minute or less (download the invoice you receive from your vet) and Healthy Paws notifies you via email of the claim's progress through their system. The process is clean and simple. If I had one request, it would be to reduce the monthly premiums, but Healthy Paws' prices are similar to a number of other carriers, and I'd rather pay for the quality than save a few dollars. I tend to be a tough grader, but Healthy Paws deserves top scores. The policy for my dog has provided excellent value.

Insurer: Healthy Paws

By: James

Useful
July 15, 2020

I just signed up today for our pup

I just signed up today for our pup, Jaxx. I am totally stoked about the coverage and price for this coverage. I just hope that this policy does not go up astronomically like the previous insurance company I was with and had no claims and doubled plus, for my coverage. The plan with Spot is much better as well. Thanks for sending this offer in my email.

Insurer: Spot Canada

By: Shara

Useful
July 15, 2020

Fantastic pet insurance

My puppy is three and I have submitted multiple claims through Trupanion and always received exceptional service. I would recommend Trupanion to anyone and everyone

Insurer: Trupanion

By: Judith

Useful
July 15, 2020

Good experience

Overall good coverage and response time

Insurer: Trupanion

By: Suzanne

Useful

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