Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Processing Claims and what is not approved is always a challenge
Processing Claims and what is not approved is always a challenge
Insurer: Trupanion
By: Paulette
All of my claims were handled quickly and efficiently.
All of my claims were handled quickly and efficiently.......no problems! Thanks!
Insurer: Trupanion
By: Becky
Rocket's medical journey
I am eternally grateful to trupanion's support with Rocket, my miniature pinscher. Without the help of trupanion I would not be able to provide Rocket the medical intervention he needs for his chronic pancreatitis. Thank you for your help.
Insurer: Trupanion
By: Dawn
Ms.Kathryn Woods
I have just joined and had a pet emergency just hours after! So far my dealings with Trupanion have been very good.When I called on a Saturday night after 11,the woman I spoke to was pleasant and very helpful.After receiving my bill,I had to call again and Patrick,the gentleman helping me,was able to assist me and make me laugh.
Insurer: Trupanion
By: Katherine
I'm disappointed that you don't cover office visits or shots at list you should pay a small portion
I'm disappointed that you don't cover office visits or shots at list you should pay a small portion
Insurer: Trupanion
By: Denise
I am so grateful to ASPCA
I wrote a huge glowing review, many paragraphs, and personal details that I wanted to share , but just as I was posting my battery ran out. So I dont know if my review got accepted or not. I'm not going to rewrite it, but I will encapsulate my points. ASPCA met their agreements I contracted with them. ASPCA has a very user friendly website that even I, a not tech savvy person,Could easily use to file my claim. ASPCA processed my claim and approved my claim in exactly 30 days, and two days later the money was direct deposited in my bank account. I actually feel that when I contacted ASPCA that they care about me and my sick dog. I feel you can trust this company to cover their agreements with you. I have recommended them to two other pet owners I know personally. I did my homework and research before choosing ASPCA. I believe I chose wisely, and so far nothing has changed my mind.
Insurer: ASPCA
By: Thomas
Easy - hassle free
Healthy Paws processed our claim within ten days and we had the reimbursement check in the mail shortly thereafter (1-2 days). For what was already a very stressful time with a trip to the emergency vet and overnight surgery, Healthy Paws handled our claim smoothly and did not add any anxiety or stress. I would recommend them to a friend.
Insurer: Healthy Paws
By: Alexander
FANTASTIC SERVICE AND SPEEDY CLAIM PROCESSING - - A GODSEND WHEN MY BABY IS SICK
THRILLED WITH HEALTHY PAWS - - FAST CLAIM PROCESSING AND KIND CUSTOMER SERVICE. ALSO, THEY COVER CONGENITAL ISSUES FOR MY BABY. MANY DO NOT - - DO YOUR RESEARCH :)
Insurer: Healthy Paws
By: AMBER
Great Pet Insurance Company
Great benefits and customer service. Prompt processing claims and payments.
Insurer: AKC
By: Raymond
They will find any loophole possible not to pay, avoid at all costs!
This company is a total scam, I have no idea how they could possibly have good reviews. We picked up a 8 month old French Bulldog and bought insurance for him on day 1. We had him for about 10 days before we noticed he had a vomitting issue. We took him to the vet for his initial assessment, gave him his yearly meds/shots/boosters etc. Mentioned to the Dr about the vommitting and so we started doing some followup appointments, doing some tests to try to see what was up with Spencer. We racked up about $1500 in bills trying to see what happened, no diagnosis has been given, he has some kind of esophagus issue but further tests were needed. Unforunately, Covid19 happened and so everything got put on hold. I wasn't worried, I pay a lot of money for my insurance so I put through all the bills as instructed only to find out that my entire claim was denied. They didn't pay for a single $1. They claimed that it was a pre-existing condition because we mentioned that when we got him he was vomitting so for the rest of his life, nothing to do with this issue will be covered. Not only that, because they claim this, we can't go to any other insurance company because it will count as a pre-existing diagnosis even though hes NEVER BEEN DIAGNOSED WITH ANYTHING AS OF TODAY! The vet was furious as much as we are, this company ONLY CARES ABOUT $$. Don't be fooled, theres way better alternatives out there!
Insurer: Pets Plus Us
By: Josh