Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


Verified August 20, 2020

Amazing and compassionate service

I can’t say how lucky I am to have Trupanion. I was always wary of pet insurance. When I was growing up, the vet warned my mom against it for our house full of pets so we never looked into it but when I got my own pets, the vets urged me to reconsider. It’s been lifesaving for them and for me. Unlike every other kind of insurance I’ve dealt with (both personally and as an attorney) Trupanion is efficient, easy to use, incredibly low in cost, and most importantly, has quite literally saved the lives of every single one of my cats multiple times, no questions asked. More importantly, when two of them were extremely ill, staff contacted me just to ask how they were doing and when one of them passed away, they sent a condolence card. There is no way I could have afforded the proper care for these cats on my own and knowing that Trupanion had my back has made it easier to make the right choices for their health.

Insurer: Trupanion

By: Samantha

Useful
August 20, 2020

Healthy paws insurance is the beat; highly recommend!

We have had healthy paws for over a year now and they have been exceptional. They always explain what they cover clearly, there are no surprises, and their review process for claims and money back is always very fast. We’ve been so happy with them and highly recommend.

Insurer: Healthy Paws

By: Danielle

Useful
August 20, 2020

Excellent Insurance

When I was looking for pet insurance I chose Healthy Paws cause they have no cap for the year. Well I've been with them for over 7 years and I have 2 shepherds and no matter what has happened, I have never had a problem with a claim. They have been great and excellent customer service. I get follow up emails asking how my shepherds are doing. With kamala. She had both calls repaired and no issues even with her PT afterwards. I'm very grateful.

Insurer: Healthy Paws

By: Shelley

Useful
August 20, 2020

Happy to know my Baby is covered by a great health insurance!!

I enrolled with healthy paws when I picked my best friend from the humane society! I’m so glad I did. He recently had to have surgery to repair his ACL. Healthy Paws is a blessing. It cut the cost drastically and the customer service is phenomenal! I highly recommend Healthy Paws!!

Insurer: Healthy Paws

By: Nancy

Useful
August 20, 2020

Trupanion paid for itself!

First time we had to use our insurance beyond our deductible. Everything went very smoothly! Received payment within a couple of days of our dog's hospitalization. Took the stress out of the situation which had a happy ending!

Insurer: Trupanion

By: Marla

Useful
August 20, 2020

I chose a 7 because your customer service are kind patient and helpful.

I chose a 7 because your customer service are kind, patient and helpful. I gave a 7 and not a 10 because I do not agree on some of the denied claims based on exam fees. I brought my pet to doctor for to examine what is wrong because my dog was injured. This should be a part of meeting deductible.

Insurer: Trupanion

By: Jennifer

Useful
August 20, 2020

My diabetic dog and trupanion

My dog was diagnosed with being a diabetic and if it wasn't for Trupanion helping with expenses I wouldn't be able to treat him Trupanion is the best love them to death all dog owners should have them so awesome always there to help

Insurer: Trupanion

By: Janice

Useful
August 20, 2020

Positive claim experience every time!

My Trupanion claims are always processed very quickly. I also like the fact that Trupanion notifies me of the process of my claim from when it's first received to when it's paid. For my last claim, Trupanion paid my veterinarian directly and I didn't even have to wait to be reimbursed. My Persian cat has a chronic health condition that has resulted in many claims, and my experience with Trupanion has always been very positive for each and every claim. Thank you for the great customer service!

Insurer: Trupanion

By: Suzanne

Useful
August 20, 2020

Not happy with pet insurance Trupanion

My vet thought they would cover our rehab be because of the facts leading up to my dogs situation.

Insurer: Trupanion

By: Alex

Useful
August 20, 2020

Great service and coverage

This is my first experience with pet insurance, and I have been grateful for and pleased with the coverage and the claims service.

Insurer: Trupanion

By: Carol

Useful

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