Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,807 total


Verified September 01, 2020

Reimbursement

For the first time in 8 years submitted a claim for 98.00 and got a reimbursement of 43.00. I understand that the insurance will not cover regular checkup but if the pet has an emergency, there's no way the vet will reach a diagnostic without an exam. My point is that they should cover the exam too. Don't think it worth it, paying 8 years without any claim. Received a confirmation letter on August 22, 2020 with the total approved and today September 1 had not receive the check yet.

Insurer: Trupanion

By: Vanessa

Useful
September 01, 2020

Healthy Paws is the best - saved me thousands of dollars, allowed me to get specialized vet care for my pup without $ worry!

I have three dogs, ages 5, 6, and 6 months; I've had Healthy Paws pet insurance for them since I got them - and time and again, it has proven to be a lifesaver (wallet-saver). One of the dogs has been a Healthy Paws frequent flyer - allergy issues, gastro problems early on, a chipped tooth and other weird dental issues; Healthy Paws has completed all of my claims quickly and with zero hassle. With this dog, I go through my deductible within a matter of months paying for his allergy medicine; the rest of they year, his premium and the allergy med cost basically balance each other out - and if he needs any other medical attention, he's covered. One of my other dogs never needed a claim in all his five years - until last month: in a freak accident playing with the puppy, he sheared his achilles in two. Several thousand dollars of surgery and post-operative care and a special custom-made orthotic brace later, he is beginning to be on the mend. Healthy Paws has reimbursed me 90% of the costs associated with this injury. I'm here to tell you - all it takes is one chronic medical issue like allergies, one chipped tooth, or one freak injury, and Healthy Paws will be worth every penny you paid in premiums.

Insurer: Healthy Paws

By: Beth

Useful
September 01, 2020

Very happy to have this insurance

Unfortunately we have had to make many claims with Embrace, as our standard poodle, Max, has Addison's disease. It is a chronic illness that is easily treatable with daily pills and monthly injections. Embrace has been great at reimbursing us for our monthly shots. The portals are easy to use, both on my phone and on the computer. One of the things I like best is if I have to call them the customer service is excellent and the staff is super nice and helpful.

Insurer: Embrace

By: Rebecca

Useful
September 01, 2020

Rip off! Go with Pet Plan company

I have not received one dime on anything that I’ve sent in. They marked everything as pre-existing, even something that wasn’t. They offered a form to dispute that one, and have it re-evaluated. It isn’t worth my time. That’s only $50 out over $1000 that I submitted. Go with Pet Plan. I have that on my other dog, and no issues!

Insurer: Pets Best

By: Carla

Useful
Verified September 01, 2020

Best investment I have ever made

I have have Trupanion insurance on Dazzle since I adopted her at 5 years of age. Trupanion has been there throughout her mast cell tumors,her chemotherapy And her arthritis treatment. Trupanion is a 5!star company

Insurer: Trupanion

By: LD

Useful
September 01, 2020

So easy!

Following diagnostic testing our Golden Retriever, Holly, was diagnosed with a very large sarcoma on her right shoulder. It was removed successfully, thank goodness, although radiation will be needed eventually. The immediate response of Healthy Paws to our claims made a very stressful situation infinitely easier to deal with. We are so grateful we chose Healthy Paws as our pet insurance.

Insurer: Healthy Paws

By: Frances

Useful
September 01, 2020

Thank GAWD for Healthy Paws

Wow. What a scare we had with our 9 1/2 month lab mix. He’s the sweetest boy ever, but clearly not too bright. We rushed him to the vet when we saw him EAT A ROCK (and possibly part of his blanket earlier that day), and had to have emergency surgery. Thanks to our great doc he’s ok AND Healthy Paws paid 80% less our deductible of a HUGE vet bill. VERY easy to upload chart notes and invoices, super responsive and very clear and easy to use. Wish my own health care was this straightforward. HIGHLY recommend this for peace of mind for all pets.

Insurer: Healthy Paws

By: Kathleen

Useful
September 01, 2020

Great Experience

I have had Healthy Paws for about 6 months and in that time have had to submit multiple claims for x-rays and CT scans and have had a great experience so far. Submitting a claim has been super easy, and I have had my money deposited back into my account within 3 days of submitting. On top of that customer service reached out to see how my pup was doing following her CT Scan, and when I told them she needed surgery they told me to reach out after and they would help expedite my claim. During such a stressful time with my pup, it's been great knowing I have such a wonderful insurance company standing behind me.

Insurer: Healthy Paws

By: Basha

Useful
September 01, 2020

It's affordable, and the claim process simple and quick.

After having a few dogs with major health issues such as cancer. The veterinary costs can add up pretty quick to thousands of dollars in a few months. I liked the fact that Healthy Paws has no maximum pay out within the year. They don't cover some expenses like office visits, annual shots, etc. but this helps to keep the premium cost down so it is more affordable. Their claim process is simple and hassle free, and the customer service is great. Also their website is user friendly and well laid out. I would recommend them to anyone.

Insurer: Healthy Paws

By: Lori

Useful
September 01, 2020

Peace of mind knowing you have insurance. It's our first emergency we experienced with Titus and it's already paid itself off!

Thank you for reaching out to check on Titus. He is recovering very well. Almost back to normal. Today he gets his follow up and sutures removed. Thank you all for the smooth transition with the financial process of the claim. It helped us focus on Titus' recovery instead of how we can recover financially. I'm very happy that we invested in your Healthy Paw Pet insurance policy!!

Insurer: Healthy Paws

By: Peter

Useful

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