Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Phenominal
Incredible. Made the care of my Doberman affordable after her diagnosis of lymphoma. With the proper care enabled by my policy, I was able to Cherish 4.5 more months with my beloved Leica. Thank you so much Embrace for being there for us during this difficult time.
Insurer: Embrace
By: Pierre
Relief In a Time of High Stress
I just want to say "Thank You" to Trupanion. We have a 1 year old dog whose legs stopped working out of nowhere. In a mad scramble over the long weekend, we were eventually sent to a specialist care centre where a neurologist could take a look. Multiple tests were needed: MRI, spinal tap and joint tap. We were terrified of the costs and sick to our stomachs thinking there may be some loophole or issue with coverage. $5000+ dollars was terrifying, and we were already upset and worried about our poor sick dog. Trupanion responded almost instantly to the vets submission for coverage, and we could breath a huge sigh of relief that at least among our worries the financial burden of care wouldn't be one. I would highly recommend Trupanion to anyone.
Insurer: Trupanion
By: Caley
Not a high price for piece of mind
I highly recommend the preventative package along with the standard insurance if you have a baby pup. It is so easy to work with this company and they truly cover everything they say. We have actually gotten more out of our policy than we paid for it with all of her standard shots, tests, etc. It makes vet visits much less stressful and you don't ever second guess doing what's best for your pet.
Insurer: Pets Best
By: Brooke
Always fast & excellent customer service!
We have 3 dogs, all with the protection of Trupanion pet insurance. All claims are processed quickly, with no hassle, an easy form, and great prices for our peace of mind. Thank you for making our lives a little easier.
Insurer: Trupanion
By: Eleanor
This first claim has taken too long to process.
This first claim has taken too long to process. We understand what was required but it certainly isn't deserving better than an 8.
Insurer: Trupanion
By: Richard
Claims processed very quickly.
Claims processed very quickly. Customer service is excellent!
Insurer: Trupanion
By: Mary
Coverage is excellent.
Coverage is excellent. Easy to file a claim.
Insurer: Trupanion
By: Laurel
Every person I’ve ever dealt with at Trupanion has always gone above and beyond.
Every person I’ve ever dealt with at Trupanion has always gone above and beyond. Erin was just the latest in a long list of amazing people I’ve dealt with at Trupanion. If human health insurance companies had half the bedside manner and compassion as Trupanion: our health care system would be far more equitable, and Americans would be far happier and healthier. In such a stressful time, when our pup & cat sons and daughters have to undergo surgery or have a serious health issue, the last thing us parents should have to or need to worry about, especially in this economy and this pandemic, is “How am I going to pay for this?” It’s not a question of IF — it’s a question of HOW, because we love our fur babies and would do anything for them. With that being said, I’m eternally grateful for discovering Trupanion, and I refer it to *every* dog parent I meet, whether I know them or not. Trupanion’s coverage is fair and clear, claims are processed quickly, and most importantly: every person on the Trupanion team is kind and patient. I can’t stress that last part enough. God willing, you will never need to use pet insurance — but the peace of mind that comes with having Trupanion is priceless. God bless you all and thank you for being there for me and my baby, always.
Insurer: Trupanion
By: Maryam