Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,807 total
Other Categories
Great Pet Insurance!
Healthy Pet Insurance has been very helpful and responsive for all my dog insurance needs. My 11 year old Bella had a major lung surgery and the claim was processed in 2 days. This really provides a peace of mind when a pet parent only has to worry about the well being of the pet! Thank you Healthy Pet!
Insurer: Healthy Paws
By: Helen
Very Easy to Make a Claim. Payment in 10 days.
Recently, our 15 year old tabby had a medical emergency. All bills were paid timely. Prescription medication was also covered. It is not an exaggeration to say the cat survived thanks to the vet and Embrace.
Insurer: Embrace
By: Warren
Unacceptable
Claims process took way too long only to get denied for a pre-existing condition. My dog has never had a pre existing condition and the vet has even stated so, yet they have done nothing to pay the claim. Waste of money
Insurer: Pets Best
By: Blake
Best Pet Insurance
I did a tremendous amount of research on pet insurance before deciding on Embrace. I have not been disappointed with my choice. I didn't have insurance with my previous dogs and it cost me a small fortune when cancer and spinal problems struck. I learned my lesson with my current dog. Embrace has covered everything from nasal surgery (I have a brachycephalic breed) to dermatological conditions to emergency vet visits. They are very upfront about what they will and will not cover. As long as that is understood, there isn't an issue with getting a claim approved. And starting a claim is extremely easy, which I also appreciate. I have told many people about Embrace and will continue to do so.
Insurer: Embrace
By: Angie
Great insurance!
They process claims quickly, and often email personal notes about my pets
Insurer: Healthy Paws
By: Lynda
Poor customer service and claims response
How do you deny a rabies shot for not being done by a vet when I submitted the proof it was done by a vet? And now no one will answer the phone or emails. Need to step up your game if you want me to refer your company. Contact me please.
Insurer: Pets Best
By: Kirk
So worth it
Excellent service. Quick turn around on claims. Highly recommend Healthy Paws, everyone (1 dog, 2 cats) are insured in our house, it has been an investment that has paid for itself.
Insurer: Healthy Paws
By: rea
Easy process and quick payment
Healthy Paws processed my claim quickly and covered everything that I expected. They checked in on my puppy after the incident and make the claims process very easy to follow. Recommend!
Insurer: Healthy Paws
By: Holly
Fed up
I spent the last week trying to get through to them to discuss my policy and claim. Time spent on the phone on hold not speaking to a live human over that last week equals 4 hours 20 minutes!!!! Today alone was 2 hours 15 minutes and two calls since they cut off the first call! They never called my vet to verify their fax number and when they did not receive the documentation instead of calling they just denied my claim! I have pet insurance on my other two dogs with a different company and I have NEVER had any problems like this with that company! Should have just moved them all to the other insurance company!
Insurer: Pets Best
By: Jen
Company policy denied my claim
Got a new puppy, signed up for insurance and took the puppy to the vet. Vet determined there was a congenital defect with an eye and it had to be removed. Had the surgery, eye was removed. Because the insurance for the puppy was purchased within 5 days of his first vet appointment when this problem was diagnosed, they refused the claim. They got 1 month of premium out of me but they will never get another cent for this practice. I should have waited a week before taking him to the vet, my fault for not expecting an insurance company to be shady like this.
Insurer: AKC
By: John