Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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We highly recommend Healthy Paws!
Our 6 (almost seven) year-old Boston Terrier, Finn, was diagnosed with a corneal ulcer in late August. We think he may have gotten hit in the eye while chasing after a tennis ball (his favorite activity)! Following a week of antibiotic treatment, his ulcer did not heal, and his regular vet performed a grid keratotomy. Another week or so of antibiotic treatment following this procedure and unfortunately, while his ulcer was healing in diameter, it was getting much deeper and turned into what is called a Descemetocele (a surgical emergency that requires immediate attention to save the eye). Finn was seen by an Ophthalmologist at a renowned local Specialty Veterinary Center and luckily, following an emergency conjunctival pedicle graft, his eye was saved and is now healing wonderfully. ALL of these visits and procedures were covered by Finn’s plan with Healthy Paws (aside from office visits and the remaining 10% that is not reimbursed with our 90% reimbursement plan). This was in the thousands of dollars… all because of a tennis ball! I wish we could say that this was Finn’s one and only large insurance claim with Healthy Paws, but they also covered a major tooth fracture surgery that he had a few years back. Needless to say, our investment in Health Paws has lifted an enormous financial burden off of our family. While we would obviously have Finn treated for any illness or emergency at the blink of an eye, with Healthy Paws, we know that we do not have to stress over the financial impact that might come with an emergency illness or injury. We HIGHLY recommend Healthy Paws to all of our friends and family with pets. We’ve been a happy customer of Healthy Paws for nearly 7 years and have no complaints. We hope to never need to file a claim again (for Finn or his sister, Marino) but we can be rest assured that we have Healthy Paws to rely upon should a pet emergency arise. Thank you, Healthy Paws!
Insurer: Healthy Paws
By: Marie
So incredibly pleased with Healthy Paws!
I am so so appreciative of heathy paws insurance as we just had an emergency visit that ended up being just a very expensive scare! This visit “for nothing” would have cost me $1,100! However, knowing that I had insurance, I was more comfortable doing some of the pricier diagnostic tests than I would have otherwise. It was nice to be able to do more tests and get the peace of mind that we needed. We have already had two emergency visits with this crazy puppy and I am so grateful and happy that I decided to purchase insurance! I’ve also been so pleased with how easy it has been to file a claim and receive payment!
Insurer: Healthy Paws
By: Lindsay
Terrible insurance if your pet is born with a condition
If your pet is born with a condition that you’re unaware of or you have a rescue dog that you have no clue about it’s medical history, be aware that Trupanion WILL NOT cover their conditions and claim that it’s pre existing!!!!
Insurer: Trupanion
By: LaurieT
Great company!
The submission process was done simply online and the review and reimbursement process was quick and painless.
Insurer: Trupanion Canada
By: Luanne
Great sign up experience
Very helpful. Explained policy coverage clearly. Very personable and patient.
Insurer: Trupanion
By: Lisa
Peace of mind
Excellent explanation and conversation. I am glad to have coverage for our new dog.
Insurer: Trupanion
By: Lori
Piece of Mind
My doggie has had a few health problems, and every time he needs a test or a check I always have piece of mind because I know Trupanion has him covered. Every test and surgery, even his medications, have been covered. Claims are easy to file, and reviewed quickly. Refunds are paid out just as quickly. I recommend Trupanion to anyone I know who owns a pet.
Insurer: Trupanion
By: Jayma
Pleasantly surprised
I submitted my claim expecting to get reimbursed for medication, but I was pleasantly surprised to also get reimbursed for other parts of the vet visit. Thank you for making my pet's care more affordable.
Insurer: Trupanion
By: Michelle
Always very courteous and claims are paid quickly.
Always very courteous and claims are paid quickly.
Insurer: Trupanion Canada
By: Elizabeth
Claims experience
Submitting the claims was easy but It took a long time to get the claims processed
Insurer: Trupanion Canada
By: Darryl