Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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This was the smoothest insurance experience I’ve ever had!
Our experience with Healthy Paws has been outstanding. This was our first claim and it was so easy to submit it. Just take a pic of the bill and upload on the phone app and that’s it! Literally nothing else is needed, no explanation, no text entries or incident description needed... and the best part, we received our reimbursement within a few days. Highly recommended!
Insurer: Healthy Paws
By: Christian
Great service
Very good service. Easy to complete form. I was notified when they received my claim which I greatly appreciated and also when check would be deposited in my account.
Insurer: Trupanion
By: Barbara
Greatest and affordable Pet Insurance
I highly recommend Healthy Paws!! I adopted a kitten that turned out to have acute asthma! He is only 2 now with an ER visit every Sept/Oct at the turn of the season, due to Asthma attacks from allergies. The bill was way over $1K not to include meds. Healthy Paws deposited my reimbursement within days (less than a week) at 90% and for his meds as well. I would had never been able to afford his med bills without the reliability of Healthy Paws!
Insurer: Healthy Paws
By: Sommer
Extremely fast, easy claim process!
On a recent emergency vet visit, I needed to open a claim through Trupanion for treatment of my Golden Retriever, and I couldn't be more pleased with how seamless the claim process was. Between the vet being able to direct bill through my insurance, the extremely fast response to the claim through Trupanion, and the updates by email and text on the claim process, I could not have expected a better experience. I would highly recommend Trupanion to any animal owner!
Insurer: Trupanion Canada
By: Trevor
Great claims service
Claims went smooth and easy and was completed in a timely manner!
Insurer: Trupanion
By: Emily
I just had a wonderful chat with Starr who helped me out very quickly with a question I had.
I just had a wonderful chat with Starr who helped me out very quickly with a question I had. Everyone else I have connected with at Trupanion has been equally fantastic. Plus I am incredibly impressed with how quickly claims are processed. The best pet insurance people ever!!!
Insurer: Trupanion
By:
Slow refunds, 2020
So far we have submitted 2 claims. 1st beginning of Sept., refund received OK, 2nd claim submitted Sept 25th (no refund so far), 3rd claim should go in Oct. 19th. The question/answer page does not indicate how long it will take tp process a claim. When you have several bills to submitted it may be difficult to keep track of all your records/claims. The your portal does show info link claim "in process' but no time lines. If you have thousands of dollars in claims you would like a speed refund so you can pay your bills.
Insurer: Pets Plus Us
By: Paul
Far exceeded my expectations
As a lawyer dealing with insurance companies (on both sides) for almost 30 years, I've seen practices across the board. Ease and uncontested coverage are, sadly, not the norm. I did a lot of homework before selecting Healthy Paws. I never had pet insurance before and didn't trust it (for the reasons stated above). When my young dog was diagnosed with elbow problems and needed surgery and rehab, I prepared for a fight. I was sure coverage would be contested somehow. Healthy Paws has been fantastic. As long as I submit itemized invoices the claim process is easy and I receive a reimbursement check quickly. I'm floored that I don't have to fight for benefits. During these times especially, the comfort of knowing my claims will be promptly paid is immeasurable. I highly recommend Healthy Paws.
Insurer: Healthy Paws
By: Lauren
Healthy Paws cares about the wellbeing of my dog.
I didn't have much contact with Healthy Paws pet insurance until my puppy got sick. My mini golden doodle came down with something nasty that left her vomiting for three days. So I took her to the pet hospital to make sure it wasn't anything serious. After a slew of tests, the doctor determined that she was fine and she likely got into something she shouldn't have. I submitted my insurance claim to Healthy Paws by using their mobile app. A few days later I was reimbursed and then an agent contacted me to check on my puppy. It was so sweet to get a personalized note from them, asking how my puppy was doing. That little touch of going the extra mile and showing that they actually care is what made me realize I chose a great insurance company. I've already recommended Healthy Paws to my friends and I would recommend it to you as well.
Insurer: Healthy Paws
By: Amanda
Great service
We have had a few experiences with our dog and needing to handle things with this insurance company. Every time has been a wonderful experience.
Insurer: Trupanion Canada
By: Pam