Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Satisfied customer
My claim was processed quickly without any incident or additional information requests.
Insurer: Trupanion
By: Nelly
They are covering my dog's Addison's Disease
They are covering my dog's Addison's Disease
Insurer: Trupanion
By:
Great service
It was very easy to make the claim and response time was very quick
Insurer: Trupanion Canada
By: Connie
Questionable claim
The claim was rejected and the explanation was clear but I don’t really understand why spay and neutering aren’t covered. I’m wondering what actually is.
Insurer: Trupanion
By: Charlotte
I love Trupanion!
Trupanion is wonderful and has been great processing claims. I recommend Trupanion to anyone I know.
Insurer: Trupanion
By: Deborah
There when you need them!
I have made claims in the past and always happy with the quick response. It's nice to know that you can rely on Trupanion.
Insurer: Trupanion Canada
By: Theresa
Overall Excellent
I was really worried and stressed that something was very wrong with my pet so I was worried about the process of making a claim. I spoke to someone via chat and they were so helpful and gave me all the information I needed. The claim was processed very quickly and I am so happy with the experience overall. Thanks!
Insurer: Trupanion Canada
By: Kelsey
Saved a TON!
Pets Best saved us 2/3 off a huge vet bill when our cat Benny suddenly became very ill. This couldn't have been more helpful during a financially challenging year. Also, I felt more able to have all the tests and procedures Benny needed.
Insurer: Pets Best
By: Letitia
Best Dog Insurance
I highly, highly recommend Healthy Paws! My small yorkie has had a luxating patella surgery, a revision surgery, acute pancreatitis, and other issues. Healthy Paws has covered 80% on all of these expenses. Healthy Paws has saved me thousands of dollars! The customer services is always superb. Thank you Healthy Paws for all that out have done for my dog.
Insurer: Healthy Paws
By: Jennifer
BANK your money instead!
I have been paying pet insurance for 10 years now and I would have been better off saving the money monthly in a bank. I recently made 2 claims and both I am having issues with. One was solved today! They did not pay for the vet call out fee (watch out for this as this is not in the exclusion of the policy, only the exam fee is) and I had to dispute this, and after a few phone calls and a visit to the vet, who made a phone call ( why could they have not called the vet), and they decided to reimburse me for the vet call out fee. I have another outstanding claim which I put in for preapproval in September (my dog’s op was in early October) and I am still waiting for a pay out. My claim, they said was denied because they did not have the final invoice from the vet!! Rather than saying, ‘your application is pending until we get the final bill.’ Needless, to say, I am not happy! My biggest regret is not saving the money- have spent about $15000 so far on pet insurance and both my claims were just over 1000$!! And I will be lucky to get half of it back!
Insurer: Trupanion Canada
By: Mary