Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,794 total
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Best service / quick reimbursement
We have had our fair share of flare ups with our 10 month old dog. Anywhere from upset stomach (which included blood tests, mediation, etc) to his hospitalization (2.5 days) was covered 80%. It allowed us to think that was best for our dog vs getting overwhelmed with financials and worrying about making the payment. This company cares so much that they sent us a separate email just asking how our dog is doing since we were sending through so many bills. The app is super easy to use. You take a picture of your receipt and the deposit straight into your account. I’d recommend this company a million times over.
Insurer: Healthy Paws
By: Ketrin
Healthy Paws is Fast!
Our dog Bernie had to have surgery for a tumor on his eyelid. We submitted the claim to Healthy Paws, and our check was sent to us in just over a week. Submitting a claim to Healthy Paws couldn't be easier, and they are fast and efficient for their customers!
Insurer: Healthy Paws
By: Diane
Quick and easy claims process.
Quick and easy claims process.
Insurer: Trupanion Canada
By:
Absolutely the best!
Trupanion is absolutely the best! Quick claims processing and ease of use app maker this the best.
Insurer: Trupanion
By:
Your policy on the appeal process is not very friendly.
Your policy on the appeal process is not very friendly. I was charged two deductibles for the same situation and now I have to jump through the hoops of getting a letter from the vet when trupanion could have contacted the clinic directly to clarify the matter . The doctor agrees with me that I shouldn't have been charged two deductibles.
Insurer: Trupanion Canada
By:
Trupanion is the best!
My claims are always answered quickly! Everyone I talk to there are always friendly and helpful!
Insurer: Trupanion
By:
Because I was not emailed all the claim responses .
Because I was not emailed all the claim responses . Had to go to the web site . Otherwise great response .
Insurer: Trupanion
By:
Because Trupanion has always been there when I needed them
Because Trupanion has always been there when I needed them
Insurer: Trupanion
By:
Nothing to Worry About - Bailie First!
Before we took Bailie in to get treated, I chatted online with Trupanion to know what was covered and what was required. They were very helpful and informative. We took Bailie in, submitted what we needed, and Trupanions gave us the status every step of the way. Easy and wonderful to work with!
Insurer: Trupanion
By:
customer support has been good to me after i had to escalate on a claim.
customer support has been good to me after i had to escalate on a claim. Starr also really helped me break down my claims so I can understand where i was on my deductibles.
Insurer: Trupanion
By: