Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,794 total


Verified January 27, 2021

Complete Waste of Money

Had this pet insurance for 8 years for my dog. For the first 6 years I paid $100 a month for a $500 deductible and the next 2 years I paid $50 a month for a $1,000 deductible. From all of my vet bills, Trupanion probably covered a total of $200. They always found a way to deny coverage due to a "pre-existing condition" clause. It was a complete rip off and a total waste of money. I would not recommend purchasing pet insurance from them.

Insurer: Trupanion Canada

By: Carol

Useful
Verified January 27, 2021

Trupanion, always there!

You people are the best. Super fast and easy. Can't thank you enough for helping to keep our precious Hope healthy and happy.

Insurer: Trupanion Canada

By: Gloria

Useful
January 27, 2021

After comparing Trupanion to several of the other top rated plans I found Trupanion to be the most comprehensive plan.

After comparing Trupanion to several of the other top rated plans, I found Trupanion to be the most comprehensive plan.

Insurer: Trupanion

By:

Useful
January 27, 2021

Because Katie helped me understand more specific details of my contract concerning my dog Berlyn.

Because Katie helped me understand more specific details of my contract concerning my dog, Berlyn. She is going in for dental cleaning and I had questions about what would be covered. She explained my contract but said she would send forms should I need them to submit post surgery.

Insurer: Trupanion

By:

Useful
January 27, 2021

Good coverage and customer service was very friendly and helpful.

Good coverage and customer service was very friendly and helpful.

Insurer: Trupanion

By:

Useful
January 27, 2021

My past experience with another pet's claim was magnificent.

My past experience with another pet's claim was magnificent. Every contact regarding my present cat has been efficient and a pleasure. And talking to Amy recently was like talking to a current best friend. And I have often recommended Trupanion to friends and to veterinarians, too!

Insurer: Trupanion

By:

Useful
January 27, 2021

Not many things covered.

Not many things covered.

Insurer: Trupanion

By:

Useful
January 27, 2021

Policies are straightforward.

Policies are straightforward. You know what you are getting. Submitting claims is easy. Customer service (live chat) was extremely helpful and knowledgeable about what I needed.

Insurer: Trupanion

By:

Useful
January 27, 2021

Process was simple and quick. All questions answered.

Process was simple and quick. All questions answered.

Insurer: Trupanion

By:

Useful
January 27, 2021

Responses mixed up.

Responses mixed up..still not sure if anything covered..probably not as you read everything in a way to minimize coverage. Only good for a one shot major issue not everyday continued illnesses. Nit worth the money..costing more than you pay

Insurer: Trupanion

By:

Useful

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