Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,794 total


February 02, 2021

Excellent and reliable!

Excellent and reliable! They are a bit pricey - but we had no problems with our claims for an emergency with one of our dogs. So - worth the price!

Insurer: Trupanion

By:

Useful
February 02, 2021

Quick processing times

I am always appreciative of how quickly you all are able to process claims!

Insurer: Trupanion

By:

Useful
February 02, 2021

Excellent experience all around!

Process is easy and simple to file a claim online. The best part is the turnaround time for the claim to be processed is very quick. Very impressed and pleased with the services. Will never be without Trupanion pet insurance, it’s affordable and it has been there when we needed it. Highly recommend other pet owners take advantage of these services. Customer service is also very helpful wheneve4 we’ve called.

Insurer: Trupanion

By:

Useful
February 02, 2021

Was hoping that the medication portion of insurance was similar to my human medical insurance and not that it didn't matter if meds for a new or pre-existing condition.

Was hoping that the medication portion of insurance, was similar to my human medical insurance and not that it didn't matter if meds for a new or pre-existing condition. I understand for other things, like surgery, but was hoping meds would be different.

Insurer: Trupanion

By:

Useful
February 02, 2021

Peace of Mind with Trupanion

I chose this rating because I did my research and Trupanion has all the required medical needs I want for my pup Phoenix. The unlimited and the direct pay options sealed the deal. I also like how the deductible functions with Trupanion. I already referred two friends to Trupanion. Both my friends just got puppies. Insurance with Trupanion provides us with peace of mind! If an emergency comes up at least I have coverage to assist in our time of need.

Insurer: Trupanion Canada

By:

Useful
February 02, 2021

Helpful and sympathetic

The person I talked to was very nice, helpful and sympathetic when hearing that I lost my dog. She also was very efficient in providing me with some direction on how to file the information I needed to file a claim!

Insurer: AKC

By:

Useful
February 01, 2021

Great Insurance for a well loved pet

When faced with major surgery for our sweet Penny - it was such a relief to know we had insurance for her. The claim process is easy, the response was quick, service is friendly and we feel like Healthy Paws cares about the service we receive and the care Penny gets

Insurer: Healthy Paws

By: Wendy

Useful
February 01, 2021

All positives for Healthy Paws so far

We have been so thankful that we got pet insurance for our puppy, Ruby! Due to some medical issues, she had multiple trips to the emergency vet during her first year, and Healthy Paws was very quick to process our claims. They make it clear what is covered and what is not when they send explanations of coverage. Their customer support team has been helpful and friendly. I’m a little concerned to see if our rates are going to skyrocket when our policy renews, but we still recommend everyone get pet insurance when bringing home a pet!

Insurer: Healthy Paws

By: Olivia

Useful
February 01, 2021

Insure your pet early and use Healthy Paws!

When we adopted our German Shepherd we knew we wanted to get her insured early. I know old, large dogs have hip problems and all sorts of other things that can bankrupt you. Add to that the strongest prey drive I’ve ever seen in a dog and we were using our insurance benefits early and often! Just recently we had to send our dog in for MAJOR surgery (like $10k). Healthy Paws has covered all of our claims and even sent a little email checking in on our pup. Everyone I’ve called for customer service is just the nicest person ever. Highly recommend!!

Insurer: Healthy Paws

By: Brittany

Useful
February 01, 2021

Easy to work with

Both torn ACL in Xena knees, one surgery successfully done, one to go. $5k, I send records they in about 3 days sent money to my account. They care for my and Xena well being and recover, absolutely fantastic customer service, very easy up to use., legit that’s for sure

Insurer: Healthy Paws

By: Dorothy

Useful

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