Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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SWINDLERS. LIARS.
This company is nothing but swindlers and will not cover ANYTHING stated in what they say they cover. It's an absolute joke.
Insurer: Pets Best
By: Joe
Great company to deal with
I rescued my dog a few years ago and purchased insurance through Healthy Paws, which I never anticipated any serious medical issues. My rescue has had surgery to remove a tumor, which was cancerous. Also, to make things worse we she has a gallbladder that will need to removed. Healthy Paws did not decline one invoice. Everything was processed quickly. The company was so kind to email me asking how our dog was doing. I would absolutely recommend this company to keep your pet covered
Insurer: Healthy Paws
By: Donna
Best Pet Insurance
We've had HealthyPaws Pet insurance for about 3 years now and have always had a good experience. Winnie recently had surgery and filing a claim was easy and reimbursement was quick. I've compared pricing over the years and HealthyPaws always remains the better price for the coverage we need + they have really great customer service which is invaluable to me.
Insurer: Healthy Paws
By: Candra
Trupanion gave us all the options
Recently our 14 year old puggle Ginger suddenly got sick and was not herself. I took her to the emergency vet at the vet school here. She had an obstructed gallbladder because of trupanion we were able to have all the options on the table do what was best for her. Had we not had trupanion we would not have had that piece of mind. In the end after consultation with our vet we decided not to put her through a surgery. We were able to bring her home in stable condition spend the last day with her before she went over the Rainbow Bridge. Thank you trupanion for giving us that.
Insurer: Trupanion
By: Kent
Great pet insurance!
Claims get handled quickly and efficiently. The only problem I've ever had was when my vet gave the wrong description for something and it wasn't covered because of that.
Insurer: Trupanion
By:
Edie’s policy gave us treatment choices
I am a veterinarian and have never had pet insurance for any of my animals. However when I adopted Edie 6 years ago I decided to insure her as I was worried that she might be the type of dog who would tear her crucial ligament. I took a policy with a reasonable deductible and have had it on automatic payment for years. Well the cruciate injury never happened but spinal cancer did. My Trupanion policy has made advanced diagnostics and treatment possible. With children in college I never would have been able to pursue high level care for Edie if I’d had to pay full price for it. We are in the beginnings of treatment. I do not know yet how well things will go but without her Trupanion policy all I would have been doing now is pain control to try to maintain comfort. The Trupanion app makes claim filing easy and it can be done day or night. When I have called with questions the people who answer are helpful and kind. I will now be advocating for more of my clients to get a Trupanion policy for their pets.
Insurer: Trupanion
By:
Filing claims.
It's been so easy to submit my claims.
Insurer: Trupanion
By:
Rambo's claim was processed expeditiously even though I entered a wrong number on the form.
Rambo's claim was processed expeditiously even though I entered a wrong number on the form. Since all is going as expected, I do not need an email or a phone call about my email regarded my error.
Insurer: Trupanion
By:
Ali is simply the BEST customer rep I have ever dealt with.
Ali is simply the BEST customer rep I have ever dealt with. Ever. When I called, our dog was facing emergency surgery for an unknown mass and enlarged lymph node on his ileocolic junction causing pain and high fever, with the very real possibility he would never wake from that surgery. He had gone from a happy, carefree dog to possible death in a few short hours. I called Ali as we sought pre-approval. She compassionately listened, I explained we had gone from one ER vet to another more equipped to handle the situation where one claim was already filed, and sensing my distress, she told me to simply email her the estimate from the hospital and she would file the paperwork immediately. She took care of everything for me and let me focus on consoling my wife and myself rather than making me fill out more paperwork. I am forever grateful she took my call and grateful for her humanity and compassion for us and Cooper.
Insurer: Trupanion
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