Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Excellent Company to do business with
I cannot say enough about Healthy Paws. To begin with Junior had some lymph nodes removed then he had to have TPLO surgery they covered both with no questions. He later had an accident where he did nerve, muscle and disc damage, he just had an MRI and spinal tap to see what is causing his muscles to collapse. Healthy Paws has paid for all expenses so I can give Junior the best possible care in his recovery. I recommend them to everyone that gets a new puppy, I hoped I would never need them but I’m happy now that I had coverage for the thousands of dollars.
Insurer: Healthy Paws
By: Kathleen
Helpful and convenient!
We insured our dog when she was still a puppy 2 years ago but didn't have any claims to file until recently. Healthy Paws has been a huge help for us when the vet bills started pouring in, and they are always so fast at completing claims. I especially love how easy their claims submission process is, both on their website and through their app. We are so grateful for their care and compassion towards our dog and would recommend them to any pet parent looking to get pet insurance.
Insurer: Healthy Paws
By: Glennda
Great Pet Insurance
My 9month old kitten was diagnosed with gingivostomatitis, an autoimmune disorder that requires the removal of all teeth. I purchased Healthy Paws pet insurance for him a few months prior. They came through and reimbursed 80% of the cost within 3 weeks of his surgery! I have an 80/20 plan with a $250 deductible and would highly recommend this to any pet owner. In fact, I see pet insurance as a requirement for owning a pet.
Insurer: Healthy Paws
By: Kylie
Great Service!
Been very happy with the services I have received from Healthy Paws. I started the service with I got my puppy chocolate lab he was 13 weeks old. He is now 5 1/2 years old and just suffered a CCL injury on his rear leg. The surgery is stressful enough but working with Healthy Paws was effortless. I submitted the surgery Invoice and within a week it was approved and a check is on the way. They have also followed up to see how my boy is feeling. Great service! Highly Recommend
Insurer: Healthy Paws
By: Giles
Trupanion worked with the veterinary clinic and made the payment process as painless as possible.
I had hoped this policy would never be used, but I am grateful that when it was needed it came through as promised. however, I would suggest pet owners make sure they acquire the policy at the earliest time as the pre-existing exemption can be difficult
Insurer: Trupanion
By: FLORENCE
If I could give a negative score, I would
Be wary of this company. They will charge multiple deductibles for things even though they are related to the same issue. It’s a money making scheme, and they try to pay as little as possible.
Insurer: Trupanion
By: Jan
Incredible Customer Service & Easy Claim
Okay so our dog Winnie has Fractured Coronoid Process in her joints (common in pure-breeds which she isn't). The procedure was ~$7k. We thought we were screwed. HealthyPaws Customer Service supported us the whole way. They provided Direct Pay so we only had to pay our deductible rather and got back to us in less than 2 days. They don't cover everything which is a huge bummer. For example, they won't cover the $200 consultation fee to tell us that Winnie had FCP.
Insurer: Healthy Paws
By: Michael
Waste of money, horrible experience!
Absolutely the worst experience with pet insurance. Denied a claim for "pre-existing" while it wasn't. Tried to call multiple times-- on hold over an hour each time before it gets disconnected. Tried to request a chat with representative to get a clue for next step-- nothing. You get auto replies to all of your emails. When submit a claim, you are given few small sentences to explain so basically you are in 100% relying on the claim department to do their job. They only care about your premiums, good luck getting anything covered. I am canceling this scam.
Insurer: Pets Best
By: Natalia
Although I have not had a claim approved yet as I just submitted my first one I have found each and every person I have spoken to very helpful regarding what I have called for!
Although I have not had a claim approved yet as I just submitted my first one, I have found each and every person I have spoken to very helpful regarding what I have called for!
Insurer: Trupanion Canada
By:
I have searched for pet insurance for the past 2 months and this is by far the best coverage plan i have seen plus extremely helpful any quick customer service
I have searched for pet insurance for the past 2 months and this is by far the best coverage plan i have seen plus extremely helpful any quick customer service
Insurer: Trupanion Canada
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