Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Fanastic, Kind, and Timely Pet Insurance!
We've had Healthy Paws policies for our pets for 6 years now, and we are very happy with the level of service they have provided us over the years. When adding a pet, they are very thorough, but it's necessary and has the added bonus of making sure we have records of our pet's histories, which we like to keep track of anyway. The younger the pet, the easier it is to enroll! Once enrolled, though, upkeep is very simple. I just take pictures of all my pet's invoices/labs and submit a claim on my phone, no writeup required. We recently experienced our first incident where we went beyond our deductible due to our cat being hospitalized for a week. Luckily, he came out of it like a champ. Since they had all my records already, it was simply a matter of submitting the new invoice/lab pictures. Within 2 days, all of my claims had been approved without question or hassle, and I received the check in the mail within the week. They even cover medications, which he now has to be on, which is a huge help. They also followed up with an email to see how our boy was doing. The customer service is definitely awesome! One last note: When one of our dogs passed away, we had to remove her from our insurance. Shortly thereafter, we received a handwritten letter in the mail signed by many folks to offer their condolences, which was incredibly sweet during such a rough time.
Insurer: Healthy Paws
By: Daniel
Literally a life saver
Our beloved "dream dog" Ozzy started limping and after going to a "regular" vet we took him to a specialist to determine the cause. Our hearts just dropped when we got the diagnosis of osteosarcoma. Thankfully it was not yet in his lungs but the only solution to stop the intense pain from bone cancer and a certain potential for fracture was to amputate his front left leg. It has been a horrible, sad process. But after 2 weeks he's finally starting to act more like himself. We are so grateful to have Healthy Paws. We never ever expected anything like this to happen especially at only 7 years old. The costs have been in the thousands and will continue with the prescribed chemotherapy. I have had insurance with another company with past pets and they don't even come close. I feel Healthy Paws is our partner in our dog's chance of survival for a few more years. Sylvia Cherry, Miami FL
Insurer: Healthy Paws
By: Sylvia
Excellent coverage
Trupanion has had a lot of claims for Daisy. They are so on top of paying the claim promptly. They have covered things I didn’t know they would, which has been so helpful financially. I give them 5 stars!
Insurer: Trupanion
By: Lauri
Yoo-hoo, where are you customer service?
One of my dogs recently had a severe ear infection so I took her to VEG (emergency) and my claim was denied. Why? We surpassed our $1000 deductible for her. Tried to get someone on the phone and was on hold for an hour, no one picked up. Same for the online chat. We also have 2 other pets on this insurance (had 4 but one of our dogs passed away last month) so we're paying a nice chunk of money each month. Our renewal is in September. Do better Pets Best.
Insurer: Pets Best
By: Mary
Great Service
Based on my dogs heart condition, my claims for her heart medication are quickly handled. Appreciate the ease with which it is done.
Insurer: Trupanion
By:
Best Pet Insurance Program
Best insurance ever. Rapid reimbursements and coverage for all issues. Very nice representatives that assist with all your needs. Could not be happier.
Insurer: Trupanion
By:
Happy dog!
I submitted my claim and the payment appeared in my bank account a few days later. I was also promptly contacted by email that my claim had been received and was being processed.
Insurer: Trupanion
By:
Life time customer
Making claims is easy and fast. Every condition requires need to meet its own out of pocket. That makes some claims imposible only chronic conditions can be claim.
Insurer: Trupanion
By: