Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Compassionate, efficient service!
I’ve had to submit multiple claims over the past few weeks for my cat’s urinary blockage. Submitting claims was so easy through the app, and when I called to check the status of my claims, the reps I spoke to were kind, and genuinely caring. I would recommend Trupanion to anyone to ensure they can cover costs of their pet’s urgent care.
Insurer: Trupanion Canada
By: Jenna
Thank My Lucky Stars for Healthy Paws!
Murphy is my fourth pure bred German Shepherd. I've insured all but one of them, and I learned that was a mistake because it is always something with the pure bred Shepherds although it's mostly been a different issue with each one. Murphy is the first dog I've insured with Healthy Paws and they are by far the best. The claims handling process is super simple, they pay very promptly and customer service is very helpful. Murphy just had both of his elbows operated on and I wasn't sure if everything would be covered so I called for some guidance. Although they can't guarantee coverage, they will explain what categories of treatment won't be covered. For example, treatment considered experimental like stem cell shots is not covered. Frankly, I was surprised at the breadth of the rehab they do cover. I also think that the unlimited dollar amount of claims is hugely important. I could not have afforded all of the treatment Murphy requires without the policy (his elbow surgery and treatment will end up costing about $7K). Luckily, I have 90% reimbursement. Although it costs a little bit more in premiums, Healthy Paws reimburses me more each month than I pay in premiums because Murphy also developed allergies and is on monthly meds that are expensive. Sometimes I even feel a little guilty submitting claims because they have paid so much more than my premiums. I've recommended Healthy Paws to a lot of people, but generally they don't end up even getting insurance. That seems insane to me. It is one of the best investments you can make in your pet.
Insurer: Healthy Paws
By: Deborah
Thanks for loving my pet like I do!
My pup had an unexpected cost, and Trupanion helped cover it! The claim was approved quickly and paid directly to my pups vet. I only had to pay the difference when I went to pick him up. Thank you!
Insurer: Trupanion
By: Kaylee
Healthy Paws is a must have!
Healthy paws has been the absolute best! While I maintained my policy for many years without making any claims, Healthy Paws has been there when they were most needed. This year my beloved 14 year old dog developed liver cancer. In the last 6 months my little guy has cost over $25K in medical costs. Healthy Paws has covered absolutely everything from tumor removal surgery to specialized genomic cancer testing to chemotherapy and ongoing monitoring. My little guy is still with us and doing fine because of the fantastic care I was able to procure with my Healthy Paws coverage. So so thankful for the peace of mind.
Insurer: Healthy Paws
By: Sabrina
Very happy
I have been very happy with Healthy Paws insurance. My only hesitation is the cost. However when my dog needed emergency care it was such a relief to have her fully covered by a company that had covered claims in the past with little hassle. I was able to make decisions based upon what was best for my little dog, rather than the cost of the procedures. Healthy paws was quick in settling the claims and very compassionate.
Insurer: Healthy Paws
By: maryanne
Claims are handled quickly and efficiently
Claims are handled quickly and efficiently
Insurer: Trupanion
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I submitted first claim.
I submitted first claim. Still awaiting reimbursement.
Insurer: Trupanion
By:
Easiest claim process
The easiest experience ever...all I have to do is upload my invoice and they take care of the rest...best insurance plan ever. They send a detailed explanation of the claim which makes it easy to understand the process...Highly recommend
Insurer: Trupanion
By:
We're in the midst of our filing our first Trupanion claim in the three years that we've had Trupanion pet insurance for all three of our shelterdogs.
We're in the midst of our filing our first Trupanion claim in the three years that we've had Trupanion pet insurance for all three of our shelterdogs. Natalie, Tanya, and Jen, the three Trupanion representatives that we've worked with on this claim have been positive, patient, and professional, throughout! As Claims Specialist, Jen, was able to push the CRITICAL pre-approval through the very same day! Thank you for helping us be able to afford critical back surgery on our 3 y/o Shih Tzu Benjamin, aka Pooter. Were it not for having Trupanion, we have been forced to make decisions based on our finances-- rather than the excellent prognosis for a full recovery that his surgeon affirms. We thank you, Natalie, Tanya, Jen, and the entire Trupanion team for helping to save Pooter's life and mobility. We are grateful! Daniel, Sequoia, and Alana
Insurer: Trupanion
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