Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,794 total


April 19, 2021

Reliable !

Happy with the service . Easy to submit claims and fast processing of claims .

Insurer: Embrace

By: Joanne

Useful
April 19, 2021

Best and Prompt Coverage

Our 2 years old Dane recently bloated and we rushed him to the ER. Turned out he had GDV and a congested spleen. It was the scariest 4 days of my life and even though we’d go broke to save him, it was comforting to know our insurance would be there to support us. After having his stomach tacked, spleen removed, aspirating, and having cardiac issues as a complication, I was a wreck. Healthy Paws, processed our 9k$ claim within 5 days and is covering 90% of the bill. Having the peace of mind with a great insurance company who is always there to take calls and answer questions about claims is a huge relief as a pet parent. They are our kid and we’d never go without pet insurance. We have two dogs insured with Healthy Paws!

Insurer: Healthy Paws

By: ashley

Useful
April 19, 2021

The best pet insurance ever!

Healthy Paws is truly amazing. The turnaround time is so quick. Any phone interaction has been pleasurable! Employees live their jobs and their care comes through!

Insurer: Healthy Paws

By: Amy

Useful
April 19, 2021

No hassle claims.

Our 11-year-old Jack Russell Terrier (Buddy) came down with acute Peritonitis. It came on suddenly and he was extremely sick. He had to spend two nights in the hospital Iv’s, meds, etc. Two weeks later he had another episode not as sever. Healthy Paws claims process is so easy all we had to do is email the itemized invoice from the provider to Healthy Paws Claims that was it. We received emails to confirm they received our claim and were issued a claim number. They informed us of each stage of claim process. The bottom line is within 7 working days we received over $4,000.00 in reimbursements. In addition, they sent out letters to check on buddy’s progress so we give them 5 Stars!

Insurer: Healthy Paws

By: Jeff

Useful
April 19, 2021

With Covid issues and trouble getting appointments with the vet I had trouble with a claim.

With Covid issues and trouble getting appointments with the vet, I had trouble with a claim. While it was eventually resolved, I am worried I will have trouble on future claims and feel I might be spending money on insurance that I would have been better to save for such emergencies. I would definitely tell people to research Trupanion's insurance. Also, their monthly fees go up dramatically on their yearly review of your pet's insurance depending on where you live which to me, seems wrong, as this is a North American wide insurance company and basing fees on location is definitely penalizing people who live in cities where services are often more expensive that smaller towns or rural areas. I believe they cover more than other pet insurance companies but read the fine print.

Insurer: Trupanion Canada

By:

Useful
April 19, 2021

Courteous Customer Service prompt answers and very easy to submit claims.

Courteous Customer Service, prompt answers and very easy to submit claims. Quick responses on all issues.

Insurer: Trupanion

By:

Useful
April 19, 2021

Good service.

Good service. Just follow through on giving us the claim forms we need. Thanks.

Insurer: Trupanion

By:

Useful
April 19, 2021

Super Service

Quick turn around once the claim was filed

Insurer: Trupanion

By:

Useful
April 19, 2021

Great company

The claims process is always quick and painless. Communication throughout was top notch.

Insurer: Trupanion

By:

Useful
April 19, 2021

Great Client Service

Trupanion is always available to speak to clients if there is clarification needed for any reason. The submitting of a claim is very easy to do and our claim was handled quickly to our satisfaction. Great company. Thanks

Insurer: Trupanion Canada

By:

Useful

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