Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Still Charging me after processing the euthanasia claim and cancellation of my plan.
Terrible, when I wanted to cancel my plan, the agent used manipulation, “I would hate to see you cancel and then not have the money to help your pet.” When I called to confirm the total coverage for my dogs hospital stay and blood transfusions that resulted in my dish death, the agent told me, “to have a wonderful day.” When I explained that in times like these some sensitivity is required, my beloved dog was in hospital dying and I didn’t have the $10,000 to save his life.” She hung up on me. My dog was euthanized, they processed the claim on April 30th, cancelled my insurance as a result and still billed me in May. The manager keeps calling me to talk about my issues, leaves her name but no extension to reach her. I have called several times but not knowing her extension makes the calls futile. This is a poorly run company, take your business elsewhere.
Insurer: Pets Plus Us
By: Laura
Truly grateful for Trupanion
Trupanion has been so amazing! The response I received after submitting my claim was so quick and friendly. Made me feel so at ease and knowing that my fur baby will always be in good hands.
Insurer: Trupanion Canada
By:
Always a pleasure and a relief.
Easy to submit paperwork. Quick turnaround for approval and prompt payment after determining how much to reimburse.
Insurer: Trupanion
By:
Very easy to chat and get explanations of coverage and very straight forward.
Very easy to chat and get explanations of coverage and very straight forward.
Insurer: Trupanion
By:
A great company to deal with
It was a very quick process to submit the claim, and a prompt payment that followed
Insurer: Trupanion Canada
By:
Hound mom
Submitted a claim on Saturday at 6:38. Got approval at 6:39. Paid the vet my portion and took my dog home to recover. So easy to work with thank you
Insurer: Trupanion Canada
By:
Great communication throughout the claims process!
Pet's Best communicated with me throughout each step of the claims process. Their explanation of benefits was clear and understandable and I received prompt payment! I am super happy with Pet's Best!
Insurer: Pets Best
By: Paula