Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,794 total


Verified May 24, 2021

Great Company

Great company, Easy claims and fast payouts. My little guy has been haveing urinary problems almost since I adopted him. Trupanion was always there for him. Thanks.

Insurer: Trupanion

By: Geoff

Useful
May 24, 2021

Really came through

Got this insurance after I got my puppy. Since he is a puppy, he ate everything he could find and more. Got sick multiple times with different intestinal parasites, and coughs etc etc.. Remember that even after all the vaccines, dogs can still get parasites from dog parks, bird poops, fish carcass from beach etc. He also had other symptoms that I was scared was from blockage. You also gotta remember that when your pet is sick, Vets do lots of tests to figure out what exactly is causing it depending on the symptoms and what happened. That can cost a lot. Also he was in intensive care for 1 day because he was not eating or drinking on his own until he got better. That will also cost. Healthy Paws paid for it all 80% minus my deductible. I only wish I chose the 90% when I first got the insurance. Because you cannot change from 80 to 90 if you file a claim which makes sense. Also waiting period if I remember correctly is 15 days. So get your pet insurance before it is too late. They don’t cover routine stuff like vaccines etc but will cover illnesses and stuff that really put a dent in your wallet. If I didn’t make a decision to get pet insurance, everything would have been out of pocket. Get your pet insurances people! Especially if you got a new puppy. Puppies are crazy unpredictable. Puppies are crazy. so much work and money

Insurer: Healthy Paws

By: A

Useful
Verified May 24, 2021

Good customer service, prompt and efficient in the reimbursement.

We just started the pet insurance with Trupanion Canada. My puppy got injured on his leg and we got the reimbursement promptly (within 5 days). They have good customer service team, they answered all my queries clearly before I purchased/select the insurance plan & coverage, I would recommend Trupanion Canada to others.

Insurer: Trupanion Canada

By: Stephanie

Useful
May 24, 2021

Best Investment For My Pup

So, I decided to get pet insurance for my brand new pup almost four years ago and it has been one of the best decisions I've ever made! When I was younger, I had a golden retriever born with hip dysplasia. Despite not being able to be as active outdoors with him, he wound up being the greatest dog I ever had. The cost of surgery made it impossible for me as a kid to afford it. He still lived a great life, but I always wondered how he would have been if we could have afforded the hip replacements... Fast-forward ten years and I get this new pup with endless energy! I decided to look into pet insurance because I wanted to make sure this little guy would get the best care in the event anything happened. I checked all the reviews and decided to go with Healthy Paws, which had high ratings. What they offered was affordable and has been a lifesaver to me. He has gone from diving into murky pools and getting weird nasal infections to tearing his CCL this past month. You pay upfront, but they reimburse whatever percentage you agree on in your policy. I couldn't be happier. They cover medications, surgeries and are currently covering his rehab! You are expected to pay for your fur kiddo's yearly exams, etc, but in those unforeseen circumstances, you will thank the stars you have your policy. I recommend Healthy Paws to everyone as an insurer. I couldn't be happier and more thankful to make sure my big guy is taken care of! They're friendly, easy to get ahold of, and very quick on reimbursements. Please, do yourself and your fur kiddo a favor!

Insurer: Healthy Paws

By: Nicole

Useful
Verified May 24, 2021

Best pet ins., pymts and pre-approvals

Having two dogs with knee injuries, Trupanion made payment prior to being discharged for the 1st surgery and has pre-approved for the 2nd surgery scheduled next month. Our veterinarian accepts Trupanion so they will bill Trupanion and we pay after Trupanion's payment.

Insurer: Trupanion

By:

Useful
Verified May 24, 2021

Fast claims processing

Trupanion handles claims quickly. I appreciate the fast turn around.

Insurer: Trupanion

By:

Useful
Verified May 24, 2021

Get Trupanion for your fur baby

It was easy to use and they covered by baby's bills

Insurer: Trupanion

By:

Useful
Verified May 24, 2021

Grateful dog owner to Trupanion

Trupanion handles my dog's claims quickly. Jake has been epilectic since he was two years old. Trupanion lets me know they have received the claims and updates me by text and email every step of the approval process. It was the best decision I made by picking Trupanion as my dog's insurance company...Thank you Trupanion!!!

Insurer: Trupanion

By:

Useful
Verified May 24, 2021

Grateful for my coverage!

It’s always an emotional and critical time when you need emergency care for your pet. Trupanion offers an easy process to file a claim and was quick to issue coverage in payment. I highly recommend them!

Insurer: Trupanion

By:

Useful
Verified May 24, 2021

Great service easy to work with quick payouts cover lots

Great service, easy to work with, quick payouts, cover lots

Insurer: Trupanion

By:

Useful

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