Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,794 total


Verified June 11, 2021

always have a great experience always answer my questions timely in response of claims and staff in chats.

always have a great experience , always answer my questions, timely in response of claims and staff in chats. highly recommended

Insurer: Trupanion

By:

Useful
Verified June 11, 2021

I have been with Trupanion for over 10 years - My dog Barry had ACL surgery on both rear legs then went into renal failure at the end of his days meaning that he spent several days in hospital.

I have been with Trupanion for over 10 years - My dog Barry had ACL surgery on both rear legs, then went into renal failure at the end of his days meaning that he spent several days in hospital. My other dog, Austin, just underwent emergency surgery for a ruptured tumor on his spleen, again resulting in a hospital stay. Trupanion took the additional stress out of having to find payment for all the services by working with the facilities and pre-approving the procedures extremely quickly. I only had to worry about finding the initial deductible and resulting co-pays. Any questions that I have ever had have been answered quickly, and their staff are all professional and extremely personable at the same time. I have recommended Trupanion to multiple people, some of whom became very happy customers, and I will continue to do so - They are a great company.

Insurer: Trupanion

By:

Useful
Verified June 11, 2021

Trupanion has greatly declined over the 10 years I have been with them.

Trupanion has greatly declined over the 10 years I have been with them. Rates continuously increase, claims don't processes without you staying on top of them. The employee's apologize for delays but its constant. I only have 1 dog left with Trupanion my other 4 are with another insurance at this point.

Insurer: Trupanion

By:

Useful
June 10, 2021

Questionable increases on rates

I’ve had my pet insured with Healthy Paws for almost 5 years and overall they’ve covered much less than half of my emergency visits I’ve had. They’ve been increasing my monthly rate every year now, most recently almost double the current monthly. Most likely they’ve taken into account the age of my pet and trying to get me to quit the policy so they can profit from my previous years of coverage. They advertise how much you save you and care about your pet but the bottom line is that they’re an insurance company that is only looking out for their bottom line. I suspect this probably goes for many of their competitors. Ultimately if you can afford it it may be worth it to buy insurance for your pet but not with Healthy Paws due to their recent price increases.

Insurer: Healthy Paws

By: George

Useful
June 10, 2021

So glad I purchased Healthy Paws Pet Insurance

I am so glad I chose Healthy Paws pet insurance for my dog. It is simple to file claims and they have been very responsive. Fast reimbursement as well. Wish I had purchased Healthy Paws insurance for my last pup.

Insurer: Healthy Paws

By: Abby

Useful
Verified June 10, 2021

We may have lost our girl without Trupanion

Somehow our one year old puppy got ahold of a rib bone. We do not feed them any human food or give them bones as treats so she must have gotten it out of the trash or off the counter without us knowing. She needed an exploratory laparotomy procedure done and the hospital gave us a $5-6,000 estimate. Without Trupanion insurance I wouldn’t have felt comfortable or really been able to approve that and move forward. We wouldn’t have been able to afford that treatment for our baby without knowing it was coming back. So now we are home with our baby girl and she is healing well and our claim has already been approved and going to be direct deposited to our bank account!!

Insurer: Trupanion

By: Dana

Useful
Verified June 10, 2021

Best money on insurance I spend

Super quick to help and easy to file a claim. We've had ongoing issues with one of our pups but we never hesitate to get her help because Trupanion is there to make things easy - we only worry about the health of our dog, not the costs.

Insurer: Trupanion

By:

Useful
Verified June 10, 2021

Easy Claim Process

These two claims were processed promptly and without any issues.

Insurer: Trupanion

By:

Useful
Verified June 10, 2021

Great pet insurance

Trupanion has been great and gets the claims through in a very timely manner. Thank you for taking such good care of our precious Doggie.

Insurer: Trupanion

By:

Useful
Verified June 10, 2021

Great service

My claim was handled promptly and I received my claim payout quickly. First time user-impressed. Thank you

Insurer: Trupanion

By:

Useful

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