Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,794 total


June 17, 2021

Amazing customer service

We are so happy that your Healthy Paws plan could play a part in assuring that our Roo had access to the best available medical care. Claims were processed quickly. Unfortunately, we couldn't save our little Roo after almost 2 months of treatments. I received emails asking how Roo was doing and after she passed the company mailed a sympathy card. Above & beyond. I'm a Healthy Paws customer for life.

Insurer: Healthy Paws

By: Susan

Useful
Verified June 17, 2021

God-sent

When my dog Teddy got sick suddenly, I was mortified. Not knowing what was wrong was even worse. Then the worst news - my little Teddy Bear was so sick, he needed to be hospitalized. The last thing I wanted to worry about was how I was going to pay for it. Knowing that I had you guys to rely on made this very hard time a little easier. I cannot thank your company enough. You saved my little dog. I am forever grateful. Teddy is now on the mend, and I don’t need to start selling off my belongings 😅 Thank you TruPanion. From Teddy and I

Insurer: Trupanion Canada

By: Justine

Useful
Verified June 17, 2021

Always great customer service and coverage

Always great customer service and coverage

Insurer: Trupanion

By:

Useful
Verified June 17, 2021

Friendly helpful and quick for claims.

Friendly, helpful, and quick for claims.

Insurer: Trupanion

By:

Useful
Verified June 17, 2021

I have found the service and value to be top notch.

I have found the service and value to be top notch. My questions are answered promptly and it has been a life saver and allowed us toget the care we needed for our pet Nate when he was diagnosed with cancer. He is now in remission. It also was a godsend for his UTI issues before that. Good pet care can be expensive and this makes a stressful time less so knowing the costs will be covered. I have encouraged all my pet owning friends and family to look into it. Truly lifesaving.

Insurer: Trupanion

By:

Useful
Verified June 17, 2021

It was easy to file a claim.

It was easy to file a claim. Payment was prompt.

Insurer: Trupanion

By:

Useful
Verified June 17, 2021

The claims are so easy to process just upload on the website and it gets reviewed with 24-48hrs when it is approved the funds are back in your account like the next day or day after.

The claims are so easy to process, just upload on the website and it gets reviewed with 24-48hrs, when it is approved the funds are back in your account like the next day or day after. Very easy and stress free. Thank you

Insurer: Trupanion

By:

Useful
Verified June 17, 2021

Thumbs Up!!

Filing a claim using the mobile app is so easy and the claim processing was quick. Very convenient!!

Insurer: Trupanion

By:

Useful
Verified June 17, 2021

Trupanion is #1

Trupanion makes it simple for the vet and fast for the client. The best part is that Trupanion pays so there is not out of pocket and then waiting months for reimbursement. I recommend Trupanion to everyone I know.

Insurer: Trupanion

By:

Useful
Verified June 17, 2021

Would have liked for the claim to have been approved without having to do an appeal.

Would have liked for the claim to have been approved without having to do an appeal. But Zoe was outstanding.

Insurer: Trupanion

By:

Useful

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