Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Fantastic company
Fantastic company, such ease with direct billing. Never had any problems with claims. Thanks Trupanion
Insurer: Trupanion Canada
By: Karen
Ooodles of Poodle Gratitude!
Little Bowie, a black standard poodle pup was born on July 1st (Canada Day) in a hot and smoky British Columbia. He arrived at his new home in Alberta Aug 30th and was checked on September 2nd by his new vet and proclaimed to be in perfect health. They suggested we get pet insurance (we have Trupanion for our other dog) so I signed up immediately (before I forgot). Seemed like a no-brainer. The next evening, (Friday of a long weekend) Bowie was romping in the back yard when we noticed a limp and he was very subdued and hyperventilating. Rather concerned, we took him to the animal hospital where he was triaged immediately. Poor little guy had broken his leg and needed a splint and ongoing care. I was certainly not expecting to make an insurance claim the day after signing up, but I am grateful to Trupanion for their help. Having pet insurance is important when your furry friend is in need of medical attention and it is good to know that Bowie's health is in good hands. Thank you for help!
Insurer: Trupanion
By: Serena
Another occurrence of "we never received it" from Trupanion.
Another occurrence of "we never received it" from Trupanion. This has happened many times in the years I've been a customer. Not sure where faxes or emails go but there must be a Bermuda Triangle of sorts in your offices. I do recommend Trupanion but with caveats that they are slow to pay, prone to losing submissions.
Insurer: Trupanion
By:
Trupanion is not a stress test for human
Chloe's diagnostic testing has been stressful, but not the insurance claims to Trupanion. Trupanion's almost immediate response and payment to the vet has been perfect.
Insurer: Trupanion
By:
Thank you
Easy to submit claims and reimbursement is quick.
Insurer: Trupanion
By:
Excellent customer service and great claims processing
Excellent customer service and great claims processing
Insurer: Trupanion
By:
Excellent service.
Excellent service. Fantastic insurance.
Insurer: Trupanion
By:
Did I miss something?
I sent in 2 separate claims on same invoice. One claim was for a new issue. ,one covered by you. I figured I’d get a listing of meds I’d paid for on the new issue, and an amount toward Reggie’s deductible. I haven’t received anything. I also checked his file on the app and didn’t find the claim. I resent last night only to be told I sent in a duplicate.
Insurer: Trupanion
By: