Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,778 total


September 18, 2021

Covered Open Heart Surgery including Bypass

We have had Healthy Paws since 2018. We ABSOLUTELY LOVE HP's! We will never have any other insurance EVER! We took our Weimaraner puppy in for an X-ray for his front leg limp (puppies being puppies), and it showed his super enlarged heart in the X-ray. What ended up being a leg sprain, turned into much much worse and life-threatening. After a Cardiologist appt asap, Frank was dx with a rare congenital heart disease called, Tricuspid Valve Dysplasia, which dogs succumb usually by age 3 without intervention. We found out that Frank was a candidate for Open Heart Surgery at the only place in the World that performs TVD surgery, @ Colorado State University Veterinary Teaching Hospital. He had Open Heart Surgery on 7/31/19 at 17 months old, which included Cardiopulmonary Bypass by a Perfusionist from the human hospital. Frank will be 4 on 12/9/21. We chose the 90% coverage, not knowing of his heart issue and Healthy Paws Paid 90% of his surgery except for the exam costs. HIGHLY RECOMMEND! Super easy to submit claims and fast reimbursement. LOVE HP's!

Insurer: Healthy Paws

By: Jennifer

Useful
Verified September 17, 2021

Outstanding service!!

Claim was submitted and received reimbursement in the same day!! Thank you Trupanion!

Insurer: Trupanion

By: EVELYN

Useful
September 17, 2021

Healthy Paws Insurance is a godsend!

If you’re considering purchasing an insurance policy for your pet, we highly recommend Healthy Paws! We love this company so much! Our pooch has had multiple emergency and non-emergency vet visits (😕) for various conditions and each time we are so grateful for Healthy Paws! They come through for us every single time we need them. They respond quickly once a claim has been made and update us regularly regarding progress. They even check in to make sure Dusty is on the mend. I truly wish I could find an insurance company for humans that was half as efficient, expedient, and caring as Healthy Paws! Seriously!

Insurer: Healthy Paws

By: Jaye

Useful
Verified September 17, 2021

All of my interactions with the Trupanion staff have been great.

All of my interactions with the Trupanion staff have been great. My 2 claims have been readily taken care of. Very pleased over all.

Insurer: Trupanion

By:

Useful
Verified September 17, 2021

Quick and Easy

Claims experience was quick and easy, with clear explanations and communication from Trupanion.

Insurer: Trupanion

By:

Useful
Verified September 17, 2021

Fast claim pay directly to provider outstanding customer service when contacted for assistance.

Fast claim pay directly to provider, outstanding customer service when contacted for assistance.

Insurer: Trupanion

By:

Useful
Verified September 17, 2021

Don't waste your money

From a $822 bill the insurance paid me out $26. Not sure why I pay for this service. Too expensive and when you need it the deductible is so high and exclusions take away all the benefit.

Insurer: Trupanion

By:

Useful
Verified September 17, 2021

I am elderly and really appreciated the empathy and support helping me file a claim over the phone instead of online.

I am elderly and really appreciated the empathy and support helping me file a claim over the phone instead of online. Thank you

Insurer: Trupanion

By:

Useful
Verified September 17, 2021

I got an immediate response to one claim but I haven't heard about my second claim.

I got an immediate response to one claim but I haven't heard about my second claim. I think it was forgotten.

Insurer: Trupanion

By:

Useful
Verified September 17, 2021

Jessica was friendly helpful understanding and helped me determine what Trupanion needs to support a recent claim for Denamarin.

Jessica was friendly, helpful, understanding and helped me determine what Trupanion needs to support a recent claim for Denamarin.

Insurer: Trupanion

By:

Useful

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