Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,778 total


Verified October 02, 2021

Very kind and helpful

When I called for information about filing a claim the representative was very nice and helpful. The wait period was impressive. I only filed claim two weeks ago, actually two claims at once, and I received notice today that they have been settled. I appreciate that.

Insurer: Trupanion

By: Rebecca

Useful
Verified October 02, 2021

Wow!

We have had insurance on our Lab, Lily for almost 10 years. Never thought we would use it at this point. Then, she ruptured her ACL. She had surgery on Tuesday, brought home Wednesday and filed the claim on Friday. Received notification the next day, Saturday, that claims had been processed and paid. One day service! Unheard of, especially now with the pandemic. The claims were handled as stated in the policy. I have absolutely nothing negative to say. Highly recommend.

Insurer: Trupanion

By: Judith

Useful
October 02, 2021

Quick and easy claim process

When my dog tore his CCL and was told he had to have major knee surgery to correct it, I was nervous about being able to pay for it. Thankfully the claim process with Heathy Paws was so easy and they responded very quickly and reimbursed me for the costs of his surgery. It was such a relief to not worry about the financial concerns of surgery and to be able to get him the help he needed!

Insurer: Healthy Paws

By: Emily

Useful
Verified October 02, 2021

Very clear, helpful and responsive

Great company to work with. Service reps are really helpful, claims are usually handled quickly and I like that my renters insurance is also bundled with my pet insurance.

Insurer: Lemonade

By: Allie

Useful
Verified October 02, 2021

Trupanion Enrollment Review

Clear comparison with other insurances, explanation of how plans work and coverages provided.

Insurer: Trupanion

By:

Useful
Verified October 02, 2021

Porcupine Quills surgically removed

My dog had to have porcupine quills surgically removed. Her vet bill was less than the deductible, and the examination wasn't covered, so no insurance payment. The claims experience was very simple and efficient. Just a little disappointed that they didn't pay for any of the treatment. But it was according to the policy I took out.

Insurer: Trupanion

By:

Useful
Verified October 02, 2021

Great service

My pet required emergency stomach surgery while on vacation. Two visits in three days and trupanion paid the claims direct to the vet. They paid all they were suppose to pay and it took less than a week . They were great

Insurer: Trupanion

By:

Useful
Verified October 02, 2021

It's a great help

The process went very smoothly. And I have recommended Trupanion to all my friends.

Insurer: Trupanion

By:

Useful
Verified October 02, 2021

Timely payments.

Very easy to utilize the insurance, Trupanion pays each claim quickly and without fail.

Insurer: Trupanion

By:

Useful
Verified October 02, 2021

Trupanion rules

Excellent response and quick reimbursement on the vet’s bill.

Insurer: Trupanion Canada

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Useful

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