Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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dont bother
we picked up our puppy from the breeder and the next day she had issues.The breeder provided 30 days coverage thru Trupanion as long as you activated the policy within 24 hours which we did. She had a 6 hour drive,was exposed to a new environment and the first time away from her pack. She had diareha and we and the breeder weren't concerned..not unusual due to all the changes and stress she went thru. This continued for a day or 2 and we took her to a pet hospital. They declined the claim saying it was a pre existing condition. Beware of insurance company definitions. To me, I'm not a dr, vomiting, a headache, diareha etc are SYMPTOMS of something and that is why you go to the vet. It is NOT a pre exisiting condition (it existed before you went to the vet!!!). If your pet has some symptoms and you take it the vet it won't be covered...because its a pre exiting condition....really!
Insurer: Trupanion Canada
By: peter
Healthy Paws made an accident stress free and easy!
My niece fed my puppy a handful of raisins and we had to take her to the hospital. Dealing with the potential renal issues was a long stressful process with my pup needing to get blood drawn, levels rechecked, and administered fluid on a daily basis for 3 days. Healthy paws covered 80% of all the costs (policy %) without any question. It was incredibly easy - I just submitted the hospital invoice, claim was approved within 24 hours, and payment was in my bank account a few days later. It made having an emergency incident significantly less stressful knowing I would be reimbursed quickly! They also checked up on her a week later to make sure she was doing okay! Highly recommend healthy paws!
Insurer: Healthy Paws
By: Jessica
Fast, easy and a joy to deal with.
My friend recommended Trupanion when I got my puppy. There have been more unexpected illnesses & injuries than I could budget for. Trupanion paid 100% of the bills I submitted (that’s the plan I chose). I am so very grateful for Trupanion.
Insurer: Trupanion
By: Lee
claim was submitted and was paid next day thank you
claim was submitted and was paid next day thank you
Insurer: Trupanion Canada
By:
claims were resolved and remitted quickly and easily.
claims were resolved and remitted quickly and easily.
Insurer: Trupanion Canada
By:
My claim was processed in minutes while at the vet office.
My claim was processed in minutes while at the vet office. Best service ever. Thank you
Insurer: Trupanion Canada
By:
My dog recently needed knee surgery.
My dog recently needed knee surgery. It was a very complicated surgery and I was really stressed about it. From the first time I contacted the team at Trupanion they where extremely helpful and sympathetic. They where quick to pre approve the surgery and paid my vet directly saving me more stress. I would recommend Trupanion to any new pet owner Thanks for all your help!
Insurer: Trupanion Canada
By:
Very quick response direct billing no issue.
Very quick response, direct billing no issue. Great coverage. Very happy with our insurance :)
Insurer: Trupanion Canada
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