Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Awesome
This company is awesome! Claims were responded very quickly.
Insurer: Lemonade
By: Lynn
Lack of consistency
We took out our policy as a puppy. Now at 10 years we are grateful. We are very grateful for the insurance help. My frustration is lack of consistency. The specialist bills a charge for an exam… one time denied, another reimbursed for and another denied…. Thank you for your help overall
Insurer: Trupanion
By: Bryan
No regrets choosing Lemonade
I’ve seen so many people disappointed with their pet insurance. Claims not paid. No customer service. Etc. I was nervous when it came time to submit Sadie’s claims which included a knee surgery claim. Those nerves quickly went away. Chelsea was GREAT. the communication was phenomenal and all of my claims were paid within a few days of submission. I have zero regrets with Lemonade and have been recommending them to anyone who will listen
Insurer: Lemonade
By: Debra
Terrible costumer service very dissatisfied
Would not recommend, sales representative not truthful on what is covered. Despite sending in pre approval process, approving conditions, they refuse to cover procedures on conditions that were approved and takes hours to process claims. Sales representatives rude and condescending. Overall horrible experience. Money spent on monthly insurance (>$2000 in 2 years) would have covered all vet bills in that period. In 2 year period, Trupanion has only covered $110 of vet bills. Do not waste your money on this insurance company.
Insurer: Trupanion
By: Lauren
Great experience!
Very fast claims experience! Covered what I expected. No surprises. Thank you!
Insurer: Trupanion Canada
By:
We LOVE Trupanion!
We were fortunate enough to sign our Finn up for Trupanion as soon as we got him as a 9 week old puppy. And I say "fortunate" because Finn has had allergy and other issues from a very young age. Trupanion has been absolutely amazing in their quick and thorough handling of all of Finn"s claims. We are so very grateful that we have them helping with our vet bills as we love our little guy so much and aren't sure that we could handle the financial burden without Trupanion. Thank you, thank you, thank you. I have highly recommended this company to many people over the last seven years and will keep doing so to anyone who will listen!
Insurer: Trupanion Canada
By:
no do not post my review I do not wish
Because finding info on the plan is not straightforward and I never noticed the 30 days waiting - most other insurance was 15 days - having a new puppy it would be more comfort to have that 15 days
Insurer: Trupanion
By:
Clear and Fast Claims Processing
Claims are easy, pre-authorization gave us peace of mind and the claim was so quick! Thank you!
Insurer: Trupanion
By: