Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,759 total


August 19, 2022

Pet's Best is truly the best for your pet

I easily filed my claim and was paid within a couple of weeks. They immediately contacted me when I submitted my claim, and sent several emails updating me on the status of the claim. Everything that was supposed to be covered was, with no question. Pet's Best insurance is easily the best company I have ever dealt with, completely upfront and hassle free. You won't be disappointed.

Insurer: Pets Best

By: Christine

Useful
Verified August 19, 2022

Fast and amazing

I am so thrilled with Trupanion. Their customer service is great. I put in a claim for my dog and had an email with the amount that was being refunded to me in about 48 hrs. I HIGHLY recommend Trupanion. It couldn't have been any easier to submit my claim and get a refund. Thank you Trupanion for making this process so easy.

Insurer: Trupanion

By: Judi

Useful
Verified August 19, 2022

Trupanion, always there when I need them

I've always had a great experience with claims I have had with my dog. Never a hassle.

Insurer: Trupanion Canada

By: Chloe

Useful
Verified August 19, 2022

Everything is considered preexisting

The employees were beyond kind and professional. However, the fact that my claims were denied is super disappointing. My dog ate a sock and got sick.

Insurer: Trupanion

By: Weatherly

Useful
Verified August 19, 2022

I was disappointed with the last claim outcome because you said it was a new claim and it was not.

I was disappointed with the last claim outcome because you said it was a new claim and it was not. Our dog onko was being treated for cyst infection in his feet & ankle an on going persistent problem that you cover before. Now your saying it's a new problem & it is not.

Insurer: Trupanion

By: Scott

Useful
Verified August 19, 2022

Very prompt and detailed information on the claims

Very prompt and detailed information on the claims

Insurer: Trupanion

By: Clementine

Useful
Verified August 19, 2022

Trupanion recently changed their policy so now my vet can’t do my claims so that I get paid directly.

Trupanion recently changed their policy so now my vet can’t do my claims so that I get paid directly. I’m now having to submit my own claims, despite the fact that my Vet has the software. This would’ve been a 10 except for this recent change.

Insurer: Trupanion

By: Kathy

Useful
Verified August 19, 2022

Awesome experience!

Awesome response time for claim!

Insurer: Trupanion

By: Ken

Useful
Verified August 19, 2022

Usual great service for filing claims

Claims have been filled within a reasonable amount of time. No unusual situations to slow down the process.

Insurer: Trupanion

By: Patricia

Useful
Verified August 19, 2022

Thank You Trupanion??

Claims were easy and repayment was quick !

Insurer: Trupanion

By: Jenny

Useful

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