Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Amazing pet insurance!!!
Lemonade truly cares about their client’s pets! They make all the claims easy to do & are very reasonably priced for pet lovers! All their customer service reps are the sweetest & handle claims extremely fast! 10/10 recommend
Insurer: Lemonade
By: Vivien
A long relationship, many struggles
When I first got pet insurance, every claim was a struggle- sending in the forms and waiting, the vet sending in medical records over and over again only to hear from trupanion that their fax was broken. It got easier after a few years, and then they started changing the policy and denying coverage of medications to treat GI parasites. 🙄 Rates slowly rose and my pet became older and needed more care, so we stayed. Policy changes happened, and yet we stayed. The biggest red flag was when someone told me that they had called Trupanion and were able to tell me how much I paid for my policy 😲 The Trupanion rep had had no qualms about releasing info about my account to someone and when I brought it up with Trupanion they said they were looking into it, then crickets. When my pet passed, at 12yrs old they strung along the final few claims and when I got the payout letters, some of them had absurd claims for SPLEEN ENLARGEMENT when in reality it was diabetic syringes purchased at the pharmacy. They didn't even cover the cremation. I won't be purchasing or recommending Trupanion to anyone.
Insurer: Trupanion
By: Diandra
Very happy with Trupanion!
I would definitely recommend Trupanion to my friends and family. Trupanion is so reliable and trustworthy. I never really thought of my pet having serious problems but still went ahead and got insurance coverage with Trupanion. I'm very glad I did. It's very easy to make claims but since my vet hospital is directly invovled with Trupanion, they can file a claim on my behalf which makes it even better for me. No worries, no issues and 100 percent reliable service. It's a peace of mind having Trupanion.
Insurer: Trupanion Canada
By: Sarbvir
Investing in pet insurance makes sense.
Iâm delighted at how quickly my claim was processed. This is my first experience with pet insurance and Iâm happy I chose Trupanion.
Insurer: Trupanion Canada
By: Doreen
A must have!
We have not had any issues yet, so far tremendous experience knowing our loved one is looked after. It takes a lot of stress off knowing we have insurance. I was a bit surprised on the first claim to get an email our insurance went up. Hoping in a years time cost doesnât sky rocket.
Insurer: Trupanion Canada
By: Tabitha
Claim was submitted and approved very quickly.
Claim was submitted and approved very quickly.
Insurer: Trupanion
By: Roy
Great and easy service
My pup had some complications after being neutered. Fast and convenient to submit a claim. Great to have some of the cost of meds covered.
Insurer: Trupanion
By: Kimberly
No annual or lifetime limits for claims.
No annual or lifetime limits for claims. Excellent customer care.
Insurer: Trupanion
By: Deborah
Glad I have Trupanion coverage.
Trupanion makes it easy to do a claim. The follow thru is excellent!
Insurer: Trupanion
By: Ellen
So happy I got my dog ensured
My dog tore a ligament in her back leg - the surgery while effective is expensive. Trupanion has made it so easy to give my Belle the care she needs. When I brought her home, part of the breeders recommendations was to purchase Trupanion insurance - it was sound advice.
Insurer: Trupanion
By: Connie