Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,759 total


December 01, 2022

Horrible!!!!

Please do not get this insurance! They have covered absolutely nothing for me dog and the free month you get covers basically nothing and does not count toward your grace period for insurance cover. I have heard experienced nothing but a terrible experience. There are much better places.

Insurer: AKC

By: Ashley

Useful
Verified December 01, 2022

Trupanion brings oeace of mind

Our dog has had a relatively uneventful 11 years from the perspective of health care. But when he hit 11 things changed. He has had a very challenging year with health struggles. Trupanion has been there for us the entire way. We didn't have to argue or debate with them. The claims process is easy. They have brought us peace of mind. I have friends that have bounced across different insurance companies for their pets, and I tell them every time: just pick Trupanian!!!

Insurer: Trupanion

By: Steph

Useful
December 01, 2022

Pet Insurance

I recently signed up for MetLife pet insurance and am very happy with the service provided. It is easy to submit claims and they reimburse you in a timely manner. I highly recommend pet insurance to dog owners!

Insurer: MetLife

By: Eloisa

Useful
Verified December 01, 2022

Anthony - Olivia's dad

I never really thought I would need this service but I also never thought I would hear that my Dog had cancer. Trupanion has been there helping me through a dark time in my life.

Insurer: Trupanion

By: Anthony

Useful
Verified December 01, 2022

Everything was handled in an efficient manner and instructions were easy to follow.

Everything was handled in an efficient manner and instructions were easy to follow. However, Trupanion was supposed to have contacted our Vet. to get the final report however I don't think that has happened as we have not been paid as yet.

Insurer: Trupanion

By: Robert

Useful
Verified December 01, 2022

Highly recommend!

The ease of submitting a claim is amazing. Reimbursements arrive quickly too.

Insurer: Trupanion

By: Stephanie

Useful
Verified December 01, 2022

I think you did a really good job on the rapidity of processing the claim.

I think you did a really good job on the rapidity of processing the claim. However, the number of things excluded was very annoying.

Insurer: Trupanion

By: Barbara

Useful
Verified December 01, 2022

Trupanion is the best!

Our experience with Trupanion is always excellent. I love the simple claims submission process and your customer care representatives are always easily reachable without long hold times. Everyone is always so kind, empathetic and understanding. Payment for claims is also very easy and fast. I always recommend Trupanion to every pet owner I know.

Insurer: Trupanion

By: Sean

Useful
Verified December 01, 2022

Trupanion pays claims quickly and happily answers every question I have.

Trupanion pays claims quickly and happily answers every question I have.

Insurer: Trupanion

By: Clare

Useful
Verified December 01, 2022

Excellent experience

It's easy to submit, keeps me up to date, quick approval and fast reimbursement

Insurer: Trupanion Canada

By: LILLIAN

Useful

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