Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

63,622 total


Verified October 08, 2022

Satisfied customers

All as expected except the not covering analysis expression on Niki when it was a problem that had to be treated

Insurer: Trupanion

By: Roger

Useful
Verified October 08, 2022

My Maggie has been covered by Trupanion for about 11 years and although we haven't had to claim and enormous amount thank goodness we have made a few claims over the years and Trupanion has been there for us.

My Maggie has been covered by Trupanion for about 11 years and although we haven't had to claim and enormous amount thank goodness we have made a few claims over the years and Trupanion has been there for us. So now that my girl is a senior it gives me some peace of something very serious occurs that Trupanion will be there.

Insurer: Trupanion

By: Rebecca

Useful
Verified October 08, 2022

the procedures are easy and responses are quick

the procedures are easy and responses are quick

Insurer: Trupanion

By: Cathy

Useful
Verified October 08, 2022

Super pleased

When your best friend is sick the last thing you need is a hassle with the insurance company you’ve been paying into for years. Trupanion has made the financial aspect of pet health far less of a worry. It’s been simply to upload a pdf using my phone and getting a rapid response and timely reimbursement. I couldn’t be more pleased with this process. I need to devote all my attention to my dog’s health, not my bank account, and with Trupanion, I can. Thank you.

Insurer: Trupanion

By: Davida

Useful
Verified October 08, 2022

Trupanion was there for my dog Tyson!

I can’t say enough good things about Trupanion! They have been there for my dog Tyson through his 2 surgeries and I am so thankful for that!?? I would definitely recommend Trupanion to my friends and family. Actually I already have?? Thank you Trupanion!!

Insurer: Trupanion Canada

By: Kelly

Useful
Verified October 08, 2022

Trupanion looks after our Ebony!

Very fast response to the claim.

Insurer: Trupanion Canada

By: Ken

Useful
Verified October 07, 2022

Great insurance and customer service!

Trupanion worked seamlessly with the ER vet I took my dog Penny to. I had approvals for paid treatments in minutes and the whole process was stress-free. I am so appreciative for your staff and service!

Insurer: Trupanion

By: Kate

Useful
Verified October 06, 2022

Healthy Paws covered my cat for 2 expensive surgeries

I have used Health Paws pet insurance for both my dog and cat since 2017. My cat Pearl just went through 2 surgeries plus blood transfusions and many nights in ICU and the bills came to almost $35k. Yes, $35k. Healthy Paws covered the full 70% and I got all the $ quickly through direct deposit. I would highly suggest Healthy Paws and I will be a customer of theirs for many years to come!

Insurer: Healthy Paws

By: Jesse

Useful
Verified October 05, 2022

My experience with Jacqueline was great.

My experience with Jacqueline was great. The reason for my score is that I had submitted 2 claims. In which I was informed that it would take anywhere from 7 to 10 days. I had provided my banking information. As per my conversation with Jacqueline she had informed me that is can take up to 6 weeks. I put the claims through on my credit card and am waiting to be reimbursed so I can move forward on any further treatment my dogs requires.

Insurer: Trupanion Canada

By: Rick

Useful
Verified October 05, 2022

Another transparent claim

Claim process was invisible! All taken care of through my vet. I received emails explaining the claim and payout. No issues.

Insurer: Trupanion Canada

By: Wendy

Useful

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