Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Great
Fast easy and cost effective
Insurer: Trupanion Canada
By: Amy
Affordable Canine Cancer Care
My dog has cancer. Having Trupanion pet insurance means we can make medical decisions based on what is best for our dog rather that basing them on the cost.
Insurer: Trupanion Canada
By: Jacqueline
Cassies mommy
My dog has had several very expensive problems and thanks to having trupanion my dog was able to get the help she needed. I never could have paid the costs by myself
Insurer: Trupanion Canada
By: Fran
10% less coverage now. Not Happy.
Claims are taking longer to process, even for repeat treatment for ongoing conditions. All of a sudden after over 13 years covering the same dog there is a 10% co-insurance deduction so now my policy covers 80% of the bill instead of 90%. I'm not happy about this.
Insurer: Trupanion
By: Eric
Excellent, timely processing of claims.
Easy to submit claims, and they are handled efficiently and fairly.
Insurer: Trupanion
By: Ivan
Major slowdown in claims reimbursements
For some reason the claims are showing up more than a week after being submitted lately and it has been difficult to tell if it has even been received because the notifications aren't always sent out. For most of April I couldn't see any claims through the app, and then our premium just increased by $20 a month, while we're waiting much longer to be reimbursed. It has been great until this past month.
Insurer: Trupanion
By: Jennifer
Man's friend's best friends
Our experience with trupanion is always excellent. When our Vet. files our claim, we receive a text acknowledgement within an hour. We then receive an email letting us know that the claim is being reviewed and within a very short time (usually within a day) we receive a disposition email. If the claim results in a payment/reimbursement this usually occurs within one to three days. Communications are always prompt and always courteous.
Insurer: Trupanion
By: Rod
Great protection
My dog Sweetpea is eight. I got Healthy Paws when she was 15 weeks old. She’s had bladder stone surgery twice and is now on meds for Cushings. The insurance has paid as promised every time I’ve submitted a claim. I’m very happy with their performance.
Insurer: Healthy Paws
By: Kenn
A fair insurer for pets of all ages
Pets Plus Us gives you your exclusions up front and approves the majority of claims without issue if they are not related to existing conditions listed up front. They are a bit pricier than most insurance, and do not have direct pay (3 week turnaround on claims) but I love the peace of mind of knowing that my claims will likely be approved in a reasonable time. This is in contrast to my usual experience with insurance companies of all kinds! Highly recommend the peace of mind of pet insurance, and if you can't afford PetsPlusUS, just get anything you can afford! It is so sad when owners can't pay for emergency care or cancer care for their pets and consider humane euthanasia instead. Everyone should be insured and it should be considered a matter of ethical pet ownership if at all feasible to the owner.