Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Pet insurance is a most.
Paid promptly all medical bills from our vet. I would recommend to all pet owners.
Insurer: Trupanion
By: Beatriz
Because as I've happily said many times before Trupanion is a wonderful company: first and foremost fantastic staff--whenever I have to call with a question or a problem the person who picks up is unfailingly gracious helpful smart and kind.
Because, as I've happily said many times before, Trupanion is a wonderful company: first and foremost, fantastic staff--whenever I have to call with a question or a problem, the person who picks up is unfailingly gracious, helpful, smart, and kind. Trupanion also reimburses lickety-split and does not nickel-and-dime their customers. We also love their policies about deductibles and 90% reimbursement for claims--and they don't make you start from scratch every year if it's the same cause for the claim.
Insurer: Trupanion
By: June
Fast and Easy
Claim submission website is very easy to use and claim reimbursement was very fast!
Insurer: Trupanion
By: Cassondra
Fast Claim Processing
Easy claim submission & quick pay
Insurer: Trupanion
By: Kim
Great Efficient Claim Handling
Extremely easy customer friendly claim submission process and prompt handling of claims
Insurer: Trupanion
By: Elizabeth
Really simple claims process and very quick and efficient responses received.
Really simple claims process and very quick and efficient responses received.
Insurer: Trupanion
By: Rory
Love Trupanion!
Simple to submit the claim easy to navigate the webpage!
Insurer: Trupanion
By: Jennifer
They have excellent customer service and give 'good phone' :-) in that there isn't much if any wait time in the queue to speak with someone.
They have excellent customer service, and give 'good phone,' :-) in that there isn't much if any wait time in the queue to speak with someone. I also appreciate that Trupanion has a dedicated team (as I understand it) that helps with breeder questions with regard to coverage. I actually discontinued my repro rider on one of my dogs when I learned that it would have to remain with the policy of my dog rather than cancelling it if I didn't need to use it. I truly hope that that has changed, as that coverage was prohibitive if I had to keep it until I cancelled the entire policy. I've been told several months ago, that that has been remedied.
Insurer: Trupanion
By: Adrianne
As my pet gets older I find I need to take him to the vet more offend.
As my pet gets older I find I need to take him to the vet more offend. I do not like the paying of a deductible for every new incident as well the doctor's fee/exam is also exempt which is ludacris because how do we know what to treat without him being diagnose by the vet.
Insurer: Trupanion Canada
By: Cindy
Trupanion has been wonderful to our dogs.
Trupanion has been wonderful to our dogs. We had to say goodbye to our 19 year old terrier poodle, Sammy Mac, this past summer. Trupanion was included as part of his adoption 13 years ago from the SPCA we adopted him from and heâs had coverage ever since. From the first day he came home to us, to his last moments on the Earth, Trupanion played a part ensuring that he stayed healthy, got the best care possible when he was sick, was well looked after on his last visit to the Vet, and even worked out arrangements afterwardsâ¦I canât express how grateful I am to all the amazing people I have had the pleasure of dealing with at Trupanion. To the agents who took our calls and emails, pre-approved claims, handled all the paper work, followed up, made sure payments were handled quickly and smoothly, and supported us in some of our saddest moments, thank-you all with all of my heart for taking such great care of our Sammy Mac.
Insurer: Trupanion Canada
By: Sunshine