Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,685 total


December 11, 2022

Quick refunds

After my cat needed double hip surgery they processed my claim and has me reimbursed within a week! So grateful for the coverage and quick turn around.

Insurer: ASPCA

By: Keri

Useful
Verified December 11, 2022

Fast

It is very easy to send in your claim.Just take a picture of your receipt and within hours they send you an email that the are working on it already. Normally within 2-3 days the $ is in your bank.

Insurer: Trupanion

By: LuAnn

Useful
Verified December 11, 2022

The rates and coverage.

The rates and coverage.

Insurer: Trupanion

By: Kevin

Useful
December 10, 2022

Great coverage

ASPcA insurance is absolutely wonderful. I have had no issues with claims and reimbursements. Customer service is always helpful. I like that what they do and don’t cover is easily understandable in the paperwork. The only i wish i was able to would be to have the option to increase coverage at time of policy renewal. I was told i would have to cancel and reapply making everything a pre-existing condition

Insurer: ASPCA

By: megan

Useful
Verified December 10, 2022

We love Healthy Paws

We’ve had healthy paws for 7.5 years and have always been so impressed with the service. Both of our dogs have been covered since we got them and I don’t know what we’d do without this insurance. Recently our dog had a life saving emergency surgery that cost >$10k. We didn’t even bat an eye when they told us the cost because we knew Healthy Paws would be there for us.

Insurer: Healthy Paws

By: Lexi

Useful
Verified December 10, 2022

Excellent service and turn around time for payment

Excellent service and turn around time for payment

Insurer: Trupanion

By: Michael

Useful
Verified December 10, 2022

Highly recommend.

Excellent support from Trupanion staff. No stress with claims process when I submit claims myself. Great value and reassuring that if something goes wrong, we can get needed treatment will be ok financially. Thank you.

Insurer: Trupanion

By: Diana

Useful
Verified December 10, 2022

I think in a claim situation that if there is a limitation that’s in the fine print it should be highlighted back to a customer.

I think in a claim situation that if there is a limitation, that’s in the fine print it should be highlighted back to a customer. Ie allergies, related to food are onto covered for 2 months. I purposely got a coupon on my first batch to try to be good to myself and the insurance company you, and then waited as long as I could order the second one, and then realized it wasn’t going to be covered. If somebody would’ve told me, it was only cover the first two months. I probably would’ve at least gotten one extra batch earlier than waiting till last minute. The insurance is great to have but I think it’s confusing and should be highlighted once the claim has been made to help the person understand more that using it

Insurer: Trupanion

By: Jennifer

Useful
Verified December 10, 2022

Fast payments

My claims with Trupanion are paid within hours of my Vet submitting them. No worries or haggling, leaving me to care for my elderly dog!

Insurer: Trupanion

By: Patricia

Useful
Verified December 10, 2022

They have been great to work with.

They have been great to work with. They don’t make it hard to submit claims, they’re very helpful and pleasant to deal with. They pay there claims quickly.They are very helpful on the phone and spend time with your concerns and help you through filing when you’re unsure how to proceed with your claim.

Insurer: Trupanion

By: Thomas

Useful

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