Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


October 20, 2025

MetLife is a great pet insurance…

MetLife is a great pet insurance option. The claims process is straightforward and the web app and online website is easy to navigate and submit claims. The turn around time to process claims is fast.

Insurer: MetLife

By: Nancy P

October 20, 2025

Please pay attention before you join.

I have had more trouble with this insurance companies customer service than any service. They love to get paid every month but when it's time for a payout from them, they claim it's preexisting when in fact it was not! $2100 vet bill! My vet and I had to submit paperwork to dispute the claim and as proof that it was not preexisting! Just know they will give you a lot less than you bargained for. Still awaiting a decision.

Insurer: MetLife

By: Iris

October 20, 2025

Claim processing time can be a little…

Claim processing time can be a little slow but the service is overall excellent.

Insurer: MetLife

By: customer

October 20, 2025

Ease of filing claim and speedy…

Ease of filing claim and speedy reimbursement

Insurer: MetLife

By: Tana Gaskin

October 20, 2025

great processing of claim good timming

great processing of claim good timming

Insurer: Embrace

By: Leopoldo Kahn

October 20, 2025

Quick and easy great pet insurance

Quick and easy great pet insurance

Insurer: MetLife

By: Rob Delgiorno

October 20, 2025

Always easy to submit claim

Always easy to submit claim. Only had to call once on prior claim. If there was a place to add notes to the claim adjuster it would be helpful I recommend MetLife pet insurance to many people not knowing what insurance to choose for their pets.

Insurer: MetLife

By: Charmaine

October 20, 2025

Very easy process--wish human claims…

Very easy process--wish human claims were this easy

Insurer: Embrace

By: Michael Rutledge

October 20, 2025

LOVE IT

The processing of claims has been very quick and I love the feedback that they provide when and if additional information is needed. Due to the quick turnaround time, and the cost efficiency of this pet insurance, I always recommend it to family and friends whenever they ask me what’s the best pet insurance out there.

Insurer: MetLife

By: Lanese

October 20, 2025

Best Pet Insurance

What you see is what you get. Clear policy terms and no surprises. Facility in filing claims online. I'm very happy with this insurance.

Insurer: MetLife

By: customer

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