5
out of 5
POSTED: | BY: Barbara
Speedy reply
This is the second claim I have submited,and I'm very pleased with the service I have received.
4.8
out of 5
Number of reviews 25,888
Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process.
Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets.
To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month.
1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy.
*Terms and conditions apply. Please view your sample policy for complete coverage details.
Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
5
out of 5
POSTED: | BY: Ahmed elkarrimy
Rosco
Amazing insurance company they helped me because I was ineed to pay my college tuition, rosco was diagnosed with parvo virus and I panicked using my scholarship money and wen ivexplained the situation they returned the money 2 days later. It's good to see that people care and back each other up.Thanks trupanion
1
out of 5
POSTED: | BY: Susan Endersby
Very very poor
I had two days left on my initial free coverage and signed up for complete coverage for my lab. Approximately three weeks later my lab got an incomplete fracture and had to have the bone in her front leg screwed together. When I called Trupanion they said that my dog was not covered as something had gone wrong with the website when I had used it and they had their own IT people look at it but have just denied everything. They told me that they could see that I had used the screen but said that it was too bad because it did not go through. What else would they say as to have to pay out right away would not be good for the company so by telling me that my coverage did not go through, they were able to save some money. My advice to people is to look elsewhere for coverage.
5
out of 5
POSTED: | BY: Chantal
Great
I was impress with the speed in which they reviewed my claim.
1
out of 5
POSTED: | BY: April
Beware of the Increase After Only One Year
We have paid for our Trupanion insurance for one year on our two puppies who are staggered in age. As soon as the first puppy turned one-year-of age, Trupanion raised the premium on one puppy from $42 per month to $54 per month. I assume the second puppy will receive an increase in a couple months which will cost $104 ($50 deductible)per month for puppies only one-year of age. I am unsure that this is worth the long term commitment of $1,248 per year for ten years down the road when dogs will need the insurance. We had a claim when our puppy was stung by an insect and had a swollen nose. Apparently that drove our $84 per month payment to become not enough for Trupanion...but it was enough for me.
Monthly Cost
Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.
Coverage
One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice.
To view a full list of inclusions and exclusions, check out our sample policy here.
Payout Limits
Unlimited lifetime payouts on eligible conditions with no payout limits-ever.
Deductible
You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget.
Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.
Age Limits
All pets under 14 years old can enroll.
Once enrolled, pets stay insured regardless of age.
Waiting Period
Accidents: 5 days
Illnesses: 30 days
Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.
Exclusions
Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like:
Examination fees
Wellness and preventive care
Elective, or cosmetic procedures
Sales tax, where applicable
Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early!
*Terms and conditions apply. Please view your sample policy for complete coverage details.
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association.
Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion:
24/7/365 Member Support—yes, even on holidays
20+ years of experience
$2 Billion paid in claims
Over 800,000 pets protected
Unlimited Payouts
The only provider that can pay your veterinarian directly at checkout*
Accepted everywhere in the USA, Canada, Puerto Rico, and Australia
* At participating hospitals
Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company