5
out of 5
POSTED: | BY: Jim
User friendly claim process; Prompt processing
In my male Jack Russell's nine months, I have submitted two claims for vet services, one of which was for nearly $1,500. Trupanion's claim form and process is very simple and easy to complete. I received a check from Trupanion about a week after submitting the claim. The claims processors kept me informed via email as each step of the processing was completed. OUTSTANDING customer service!