Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 25,888

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
5

out of 5

POSTED: | BY: Lucy

Great service

My dog, Lucy, required extensive veterinarian care in May for an intestinal blockage. Lucy has a great vet, very skilled and also a great listener. In spite of this it took 4 days to diagnose the blockage because Lucy did not present with typical symptoms. On a Friday afternoon, close to closing time, the vet finally discovered a blockage in Lucy's intestine. She was transferred to an emergency hospital for surgery that night and received fantastic post surgery care until Saturday afternoon when she came home. I had 5 claims forms to submit, one for each day, Tuesday - Saturday's care. I submitted claims to Trupanion. Once again Trupanion's service was compassionate and quick. I had a few correspondances with Trupanion with questions I had and they were very caring throughtout the process. Payment was quick and covered 90% of all vet services claimed! I am very please I have Trupanion insurance for Lucy! It sure makes the requirement for good veterinary care a lot easier to provide. Thank you for your great service Trupanion.
5

out of 5

POSTED: | BY: ZHIHUA ZHOU

A truly excellent insurance company

Trupanion is completely excellent. They actually help us to process the claim in order to make it possible for us to concentrate on taking better care of our much loved cat. They have helped all of us (owners, veterinarians and hospital specialists) to have won a very tight race with the time to save our cat who is going to die within a few days if not for the excellent surgery.I really respect Trupanion Insurance and I just want to thank their staff for being so nice, friendly and caring.
5

out of 5

POSTED: | BY: Maria DeMars

Great cusomter service and claim response time

You guys were great for Sasha's care. Unfortunatley she will have to go in for surgery but at least I don't have to worry about her vet bills. Thanks for making these stressful times easier.
5

out of 5

POSTED: | BY: Elizabeth

Trupanion Claim - great experience!!

We had to have a peach pit removed from out 8 month old puppy and Trupanion processed the claim very efficiently and quickly. The submission process was easy. Seamless process!
5

out of 5

POSTED: | BY: Robert Rennie

Excellent Insurer

Respond quickly to claims. Are fiar in thier judgements. Claim can be submitted very easily vai fax. In my opinion one of the best insurer in north america.

Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  

Get a quote today

Leave a review