Trupanion Canada | Pet Insurance Review

4.8

out of 5

Number of reviews 25,888

Trupanion pets lead longer happier lives.1 Pets insured with Trupanion lived longer than pets without Trupanion because pet parents didn’t have to worry about the cost of the care their pet needed. Depending on the plan Trupanion covers up to 90% of eligible expenses, has unlimited payouts-always, and can pay your vet bill, within seconds, at time of checkout, so all you pay is your portion (anything not covered by Trupanion). They have transformed the way pet insurance handles claims by eliminating the reimbursement process. Trupanion was founded in Canada and provides bets-in-class coverage and is dedicated to helping pets we love get the care they need. They’ve been around for more than 20 years, making them experts and setting standards for the industry. One perk of this, and what they pride themselves on, is the amount they pay out to pet owners for each claim. Paying out more on the dollar than any other pet insurance provider. To date they have paid out $2 Billion in claims and have insured nearly 1 million pets. To put it simply, there is a reason why 98.7% of Trupanion members stay enrolled every month. 1Based on a December, 2020 Trupanion study analyzing third party hospital claims data comparing pets insured with a Trupanion policy to pets without a Trupanion policy. *Terms and conditions apply. Please view your sample policy for complete coverage details. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company and ZPIC Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Administered in Canada by Canada Pet Health Insurance Services, Inc. dba trupanion and in the United States by Trupanion Managers USA, Inc. (CA license No. 0G22803, NPN 9588590). Please visit AmericanPetInsurance.com to review all available pet health insurance products.
5

out of 5

POSTED: | BY: Cheryl

The Importance of Pet Insurance.

Trupanion has given me peace of mind in knowing that if my pets have an unexpected illness or an accident they will be covered. Even when there may be a conflict due to different veterinarians opinions I believe science will be the deciding factor in determining eligibility for medical claims. At present time I am challenging a decision that I believe to be unfair by Trupanion, but do expect after facts are presented the decision could be overturned. My dogs medical profile is very complicated. Unfortunately I have to submit many claims. Trupanion Staff have always been friendly and helpful.
5

out of 5

POSTED: | BY: Cheryl Roose

Thank goodness for pet insurance

It is not easy to see your pet suffer nor to make an emergency visit to a vet.b As a result of the visit we found out our dog required emergency surgery. The decision was easy and effortless knowing we had insurance. I am sad to report that while in emergency we saw other families faced with the difficult decisions we are grateful to not have had to make. Our experience eased our emotions knowing we could afford to care for our pet and the results were effortless with Trupanion.
5

out of 5

POSTED: | BY: Cheryl

Top Notch Customer Service

Best customer service of any company out there. Other companies should take a page from Trupanion. Have called numerous times with various questions. Every representative very knowledgeable.
5

out of 5

POSTED: | BY: Katie Scott

Excellent service and friendly staff, thank you!!

Thank you so much, I had excellent service and friendly staff help with all of my questions and it was so easy, with only one page to fill out!
5

out of 5

POSTED: | BY: Terry Curran

Trupanion is "Awesome"

My dog needs medicine for her ears. She had 2 knee surgeries prior and each and every claim that has been submitted the check has been mailed to my home within 10 days. So glad we have this pet insurance, the best thing I did for my dog, knowing she can get the care she needs with help from Trupanion.

Monthly Cost

Monthly cost varies due to multiple factors including: species, breed, age at enrollment, gender, and postal code.

Coverage

One simple plan covers new injuries and illnesses, hereditary, congenital, and chronic conditions—once the deductible is met, Trupanion pays 90% of the remaining invoice. To view a full list of inclusions and exclusions, check out our sample policy here.

Payout Limits

Unlimited lifetime payouts on eligible conditions with no payout limits-ever.

Deductible

You can choose your deductible from $0 – $1000, in $5 increments, to fit your budget. Trupanion offers a lifetime, per condition deductible meaning that once the deductible is met for an eligible condition, you never have to meet it again. That condition is covered for life. This is great for chronic conditions that can span the entirety of a pet’s life such as allergies or cancer.

Age Limits

All pets under 14 years old can enroll. Once enrolled, pets stay insured regardless of age.

Waiting Period

Accidents: 5 days Illnesses: 30 days Other providers may have additional waiting periods for congenital conditions like hip dysplasia, Trupanion does not.

Exclusions

Trupanion was developed to protect you and your pet from unexpected illnesses and injuries. That means we don’t cover “predictable” care costs that you can plan ahead for, like: Examination fees Wellness and preventive care Elective, or cosmetic procedures Sales tax, where applicable Like all pet insurance providers, Trupanion does not cover pre-existing conditions. Whichever insurer you choose, it pays to enroll early! *Terms and conditions apply. Please view your sample policy for complete coverage details.  
Trupanion was founded in 2000 with the goal to help pet owners plan for the unexpected and take the cost out of the care equation. They believe that the pets—and the veterinary professionals who help them—deserve better. That’s why Trupanion is a proud member of the North American Pet Health Insurance Association. Our members know we’re ahead of the pack, because there’s pet insurance—then there’s Trupanion: 24/7/365 Member Support—yes, even on holidays 20+ years of experience $2 Billion paid in claims Over 800,000 pets protected Unlimited Payouts The only provider that can pay your veterinarian directly at checkout* Accepted everywhere in the USA, Canada, Puerto Rico, and Australia * At participating hospitals Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in the United States by American Pet Insurance Company and in Canada by Omega General Insurance Company  

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