Competitive pricing and flexible payment options
Wide range of coverages to protect your pet inside and out
Simple claims process
Award-winning customer care
Underwritten by Petline Insurance Company
1
out of 5
POSTED:
| BY: Jordan Christopher
Don't waste your time.
I never had a claim in my life my credit score is literally perfect and I was rejected for home insurance with no reason given like I'm a deadbeat.
A fully paid off mortgage, not a single claim, high income earner, perfect credit score with a $5+ million dollar home and they reject me?
This company is a joke.
Absolute horrible experience. Received renewal and price raised. Shopped around and found insurance for half the price. Be careful if you would like to cancel the renewal they make you jump through hoops and transfer to multiple people and then wait on hold for 20 minutes to say an insurance broker isn't available. All after speaking with a customer service agent for 20 minutes.
I am trying to cancel the policy for more than a week already, it took me few hours to speak with someone, then this person told me he is not authorized to process the not renewal request. I waited for another person to call me back, explained him once again that I don’t want to renew, sent him signed by all named insured form, in two days sent a follow up - received nothing. And after few more days they are trying to withdraw the money for the policy renewal from my account!
Competitive pricing and flexible payment options
Wide range of coverages to protect your pet inside and out
Simple claims process
Award-winning customer care
Underwritten by Petline Insurance Company