Petsecure | Pet Insurance Review

Because I live with nonnon-visible disabilities and I was Raped in 2015, people took advantage of that on both my Cat and myself by continuing to break & enter the apartment that we resided in, in mississauga. Abuse my Cat when I was outside of the apartment volunteering going to class, drumming or in hospital (which happened to be a lot in the second apartment.) I tried to be my own advocate and tell the local police, wrote letters of complaint to the building, A lot of complaints to where the complaints were redundant(?) People who broke into the apartment made Espiritu aware of their voices that he knew to more afraid then usual. In respect to my having Epilepsy he was the best self care that I had. He taught himself about my seizures and so much more when I rescued/adopted him when he was a kitten. These people were using drugs around our apartment that I never had experienced second hand anything at my first apartment or anywhere else... My Neurologist, family doctor and I already had a long/short discussion about marijuana medicinal for me and we all agreed long over a decade ago that its my body and I didn't feel comfortable with that in that apartment especially around my lil guy. How could it affect him? Made him sick, stressed out even more then he already was? Make him a mad Cat that I had seen before that no one knew the reason why that hated everyone and would pick fights with the dog or mail man, even a kid walking past the house. I didn't want to be responsible for my Cat to be that. But we were harassed, he was told to stop eating by some person outside of the apartment just when we started to est dinner more then once. The veterinarian that I had refused to advocate for him so we could find another place to reside. My third veterinarian. My first would have after all that veterinarian advocated that we were to be able to accept a Seizure response dog from the Lions Club Foundation started in 2012. Now 6 years later we were evicted from our apartment the day the rent came out and was paid and people unknown to us trashed our apartment taking advantage that I was raped, communicating to friends by phone (how screwed up is that?) Even in hospital last week I showed a nurse how many people were on line with my exact name. She didn't think that was funny She was going to check to see if the same thing was happening to her online. About Espiritu Brewster? Because someone was not minding their own business and showed up at a place where he was that was supposed to be temporary (for the the both of us. I didn't surrender him.) She played identity theft of someone that I had already met and claimed to be from Toronto when we were not the place where my lil guy was mississauga animal control. I never saw that female before that day. I tried to tell those who worked at the amimal control that she was lying about who she was and that they had the contact information of the person who they were talking to. I visited Espiritu Brewster October 2018. The animal control personnel threatened to contact the police if I showed up again. Before this nightmare happened I was getting ready, we were getting prepared for the annual veterinarian check up. Oh yes, there is an odd thing about Espiritu's pet insurance changing without my permission or knowledge to a $10 mississauga pet insurance? Then going back to pet SECURE. I was told that I should stop payments by a male that I had spoken to a lot over the years with no reason from him. Someone who has my Cat Espiritu knows that he is my 4-paw child and likes me suffering. My child has 4 paws and I need and want him back! Apparently they stole the urns of my feline daughter her furry friends, my feline sister from my apartment. Continued to joke about them smoking joints of their ashes to get a high/buzz. Even though Espiritu Brewster his/was micro chipped someone stole my ipod that I could have had fixed to have his photos posted up. I would recommend more security over the phone as cyberbullying happens anywhere.

I had a HORRIBLE experience with them. Not all inssurance companies abide to stereotypes, but unfortunately in Petsecure's case, they're true. First of all, I hope you're patient because the 10-day-period needed to review my case took TWO MONTHS (I sent my claim on March 26th and this saga ended today, May 26th). It was very difficult to get someone on the line and it would simply hung up on me without having been able to speak to anyone. I had to call many times during the day, multiple times an hour to get someone on the line. I had to speak to three different people on the phone on separate occasions and send emails to another just to activate my customer account and start this whole insurance claiming process...I've never had that kind of experience with any insurance company before. The insurance coverage takes 48h before being activated. I adopted a cat from a shelter on March 5th. On March 8th, I had to go to the vet because the cat was vomiting bile. The shelter told me that my coverage was effective since I had GONE TO THE VET 48h after the adoption. Unfortunately, Petsecure took into account that the cat's symptoms from the night before (March 7th) were the starting point for the cat's record and not the date of the appointment. If you want to waste your time for two months to make a claim and never see your money again, choose Petsecure. You will not be disappointed. Stay safe everyone! Marilyn

PetSecure has been awesome to deal with. They are very personable and helpful in giving a quote, setting up a policy, and answering questions you may have. This was my first time getting pet insurance for my cat and I'm very glad I did. The vet submits your claims so that is very easy they just need your signature, you get an email when a claim has been received and it is quickly processed and direct deposited in your account. You can access your client portal anytime for information regarding claims or anything else. The premiums are great and set up as pre-authorized debits so they come out of your account each month. Unfortunately, I recently lost my service feline Mitzy traumatically and they were so quick in cancelling my policy so that I got a refund on that months premium and her final claims were processed quickly so I had the money in my account very quickly. I got a sympathy letter explaining they cancelled my policy and then a card from them. The card was absolutely beautiful and in memory of my Mitzy they will make donation to an animal charity in Canada. They make an annual donation at the end of the year for any pets that have passed away that year who were their clients. I think that is amazing. I would definitely recommend them!!!

They claim they tell you requirements prior to signing up then they refuse to pay out claims they are a fortune per month especially when you may only insure animal They cannot answer questions in advance they want you to see vet pay money to vet and then they decide if they will cover even though you mentioned issues having with pet I do not reccomond I just cancelled my policies immediately!

Complete SCAM! I was only with this place for 3 months and it was an absolute nightmare. My dog had a UTI last year and received treatment for it. She then got an allergic reaction to some food she was on and was given a steroid. This induced another UTI and was given medication and well as a powder to prevent diarrhea. I spent over $600 in this time frame and was ONLY reimbursed for $133. First I had called to see why the claim was taking SO long and they had told me they needed more information, which I wasn't aware of because I received no call whatsoever( This could have sped up the process by weeks). I spoke to multiple people and every time I spoke to them it was a different story. I am so disgusted by the way this place runs their business. They will not cover the UTI and other medication because she has had one UTI before and won't cover the diarrhea meds because the food she was on was giving her a bit of constipation, so this was ruled as a gastrointestinal issue that was pre existing.. SHE DOES NOT HAVE A CHRONIC UTI ISSUE. IT WAS ONLY BECAUSE OF THE MEDICATION SHE WAS ON!!! I gave this place the benefit of the doubt despite the HUNDREDS of bad reviews on them and I was of course, led to disappointment. I will/would never recommend this place to anyone EVER! Please save your money and DO NOT GET INSURANCE THROUGH HERE. THERE ARE MANY MANY MANY MANY LOOPHOLES!!!