Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,152

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Corin Schneider

Filing claims is fast

Filing claims is fast, easy and reimbursement is always quick. Always a good experience.
5

out of 5

POSTED: | BY: Kelly Clerf

My dog has had multiple vet visits and…

My dog has had multiple vet visits and expensive medication so I submit claims on a monthly basis. Explanations are always very easy to understand and money is direct deposited to my account.
4

out of 5

POSTED: | BY: Diann

Have only filed one claim so will be…

Have only filed one claim so will be more informative after further claims are made. However, this claim was as expected, with my deductible and co-pay amt for my plan I knew that my reimbursement would be minimal as my total bill was just over $300, so I guess we'll see, if additional claims need to be made. The biggest aggravation with making this claim is that I had to fax the info as the photo I took of the receipt apparently wasn't readable to you? Sure looked readable to me, so required extra time and effort on my part to have to fax it. I hope that will not be a continued problem.
5

out of 5

POSTED: | BY: Kimberly Rivera

PEST BEST IS GOOD INSURANCE

Pest Best so far has been great, they have paid all my claims relating to illness and accident with no problems, insurance co will not cover preexisting conditions . I did not purchase wellness i dont think it worth it but they do have it . but all over this company is great. if you have a puppy get insurance right away when you get puppy dont wait things happen. I pick the second to best plan, have a 250 ded yearly and 80 % back and unlimited amount there is a waiting period also once you sign up, prices are good
5

out of 5

POSTED: | BY: Sharon Mauldin

I have had pets best for years now

I have had pets best for years now, they have always paid what they should even on expensive surgery, and in a very timely manner. I would strongly recommend them to anyone.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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