3
out of 5
POSTED: | BY: Stephanie Belyew
It takes longer than it should to…
It takes longer than it should to process claims.
Read more on Trustpilot
4.9
out of 5
Number of reviews 14,603
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Lori
They really care
Pets best cares more about the pet than the money. They have never been doubtful of what my Dr recommends. I love them!
5
out of 5
POSTED: | BY: LESLIE
Paisley
"I was fostering Paisley 6 years ago and trying to get her adopted. However, she seemed to pick us instead! We already had 3 rambunctious dogs but she wiggled her way into all our hearts and we adopted her. Last fall, I realized that she was starting to get older and may have some health issues, so I decided to get her insured with Pets Best Health Insurance. Since then, Paisley has needed extra medical care 3 times and each time, Pets Best was there to help cover the costs.
Unfortunately, she is now facing some difficult health challenges, but I feel confident that Pets Best will be there to help me keep her stable for as long as possible. "
4
out of 5
VETERINARIAN: Lifetime Pet Wellness Center
POSTED: | BY: Megan
Pets Best - Paid but Delayed!
I did have to resubmit my claims and my claims got delayed what felt like three or more times. I do wish the process was slightly more expedited but I felt submitted the claims was simple enough.
4
out of 5
VETERINARIAN: MedVet Vancouver
POSTED: | BY: Debra
Good affordabe coverage...slow to process and pay
I think Pet's Best is a good company. The coverage is great and affordable. Claims are processed fairly, and filing claims is easy. That being said, they are extremely slow to process and pay.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Disclosures
Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.
Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.