Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,603

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Susan

Peace of Mind

"My pets have been insured with Pets Best for 15+ years and I recommend Pets Best to all friends, family, co-workers, anyone who will listen. The premiums are fair, the portal is easy to navigate, the claims process is easy and the coverage is excellent. The peace of mind I have with these policies in place for my pets is invaluable. "
5

out of 5

VETERINARIAN: Hickory Veterinary and Specialty Hospital

POSTED: | BY: Jane

Pets Best!

I have used Pets Best for my greyhound, Della since I got her at 3+ years. She is turning 10 in a few days. Over the years, along with more minor illnesses, she has developed a chronic condition (SLO) and is now being treated for osteosarcoma. Pets Best insurance has paid for itself many times over. Yes, as my dog has aged, the premiums have increased, but so have her health problems. I am now in a position to make decisions about treatment for Della's serious illness (which will ultimately end her life) without having to worry about the cost. I seriously appreciate this. I am being reimbursed for 90% of costs after $600 deductible for cancer treatment--palliative radiation, bone strengthening infusion, and chemo to slow the inevitable spread of this terrible cancer. I highly recommend Pets Best.
5

out of 5

POSTED: | BY: carole brodeur

This is a great service with very fast…

This is a great service with very fast response time which is great!!
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5

out of 5

POSTED: | BY: Michalle

Maggie’s care

I can not speak highly enough of how easy and fast this claim was.
5

out of 5

VETERINARIAN: Haven Lake Animal Hospital

POSTED: | BY: Pat

Simple

Claims are filed online. Payment has usually arrived within 2 weeks. Process is easy. Highly recommend!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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