Pets Best | Pet Insurance Review

4.9

out of 5

Number of reviews 14,171

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

VETERINARIAN: Wheat Ridge Animal Hospital

POSTED: | BY: Debra Stecklein

Easy and Fast

My Maggie was having some weird breathing issues, so she needed some tests done. PetsBest got the medica records from our vet and shortly after, the claim was paid just like the policy said. Easy Peasy"
5

out of 5

VETERINARIAN: Family Pet Clinic

POSTED: | BY: Alysa Rothfuss

Game Changer for Older Dog (and All the Other Furry Family Members)

My pup turned thirteen this year and is at the age where little things that could turn into big things start to pop up. He was recently diagnosed with kidney disease, and thanks to you guys I am able to afford to monitor it on a regular basis so we can modify his care plan as needed. Being able to get regular diagnostics covered means I am able to treat him while things are still treatable and before they get incredibly expensive. I also have my other dog as well as my cat on plans with you. My cat is healthy and hopefully will be for a long time, but when I first got him he was pretty sick from being a stray. You helped cover his cost of treatment which was an awful lot for an unplanned and initially free cat! Hopefully I won’t need to file any more claims on him for a long time, but he’s going to stay covered by you for peace of mind. You’ve also helped cover cost of diagnostics and treatment for my other dog’s back problems. This is an issue that could be pricey down the line so knowing she is covered may save us a lot of heartbreak. That and being able to monitor and manage her condition early will hopefully save us both money in the long run! I specifically chose your full coverage (minus wellness) plan for her and all my other pets, and have convinced a few people to sign up with you as well because of how great you’ve been. (I mean, you covered my dog’s acupuncture appointments - how awesome is that! I’ll sing your praises from the rooftops!)
5

out of 5

VETERINARIAN: Veterinary Emergency Group

POSTED: | BY: Amy Yang

Bloody stool and vomit

My Frenchie unexpectedly had bloody vomit and stool which eventually turned into acid. There was no change in her routine and when she began to look lethargic, we took her in. My first thought was to ask the emergency vet what the initial screening cost was ($225) in addition to all possible treatments, but with insurance I trusted Pets Best to take care of the cost. My husband and I are so grateful to have insurance to cover any random emergencies like this for our fur baby. She is now well in recover and getting our claim processed so quickly was such a stress reliever for us.
5

out of 5

VETERINARIAN: All Creatures Animal Hospital

POSTED: | BY: Pasqualino Morrone

One of the Best Pet Insurances around!

Thank you for all that you have done for Jax. A+
5

out of 5

POSTED: | BY: J. M. Roberts

I'd never be without it

Pests Best has been quick to process claims, provides an explanation of benefits and has covered an ongoing skin issue with my dog.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.

Disclosures

Waiting periods, annual deductible, co-insurance, benefit limits, and exclusions may apply. For all terms visit www.petsbest.com/policy. Products, schedules, discounts, and rates may vary and are subject to change. Premiums are based on and may increase or decrease due to the age of your pet, the species or breed of your pet, and your home address.

Pet insurance coverage offered and administered by Pets Best Insurance Services, LLC is underwritten by American Pet Insurance Company (NAIC #12190), a New York insurance company headquartered at 6100 4th Ave. S. Suite 200 Seattle, WA 98108, or Independence American Insurance Company (NAIC #26581), a Delaware insurance company located at 11333 N. Scottsdale Rd. Ste. 160 Scottsdale, AZ 85254 or MS Transverse Insurance Company (NAIC #21075), located at 15 Independence Blvd. Suite 430, Warren, NJ 07059. Pets Best Insurance Services, LLC (NPN #8889658, CA agency #0F37530) is a licensed insurance agency located at 11333 N. Scottsdale Rd. #160 Scottsdale, AZ 85254. Each insurer has sole financial responsibility for its own products. Please refer to your declarations page to determine the underwriter for your policy. Terms and conditions apply. See your policy for details.

Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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